Plumbing Install Lead

Location: Kodak, TN

Job Title: Plumbing Install Lead

Our client is a leading home services provider in the Kodak, TN area, committed to delivering exceptional plumbing solutions and outstanding customer satisfaction. They are looking for a motivated and driven individual to join our team, focusing on providing high-value solutions to their residential clients.

The Plumbing Install Lead is a hands‑on leadership position responsible for overseeing complex residential installations, including sewer/water line replacements and major system upgrades. This role requires a unique blend of technical plumbing expertise, heavy equipment operation, and team management. The Lead ensures projects stay on schedule, remain profitable, and culminate in a five-star customer experience.

• Manage the daily operations of the installation crew, ensuring all members are productive, safe, and following the project scope.
• Safely operate backhoes, excavators, and other heavy machinery for trenching, pipe laying, and site restoration.
• Oversee and perform complex plumbing installations to ensure they meet local codes and company quality standards.
• Act as the primary point of contact on‑site, managing customer expectations, explaining the process, and resolving any concerns with a customer service‑focused background.
• Maintain a clean and organized job site, manage inventory and materials for each project, and ensure equipment is properly maintained.
• Utilize company technology to track job progress, upload photos, and manage tasks within Service Titan.
• Conduct final inspections of all work to ensure zero defects and high customer satisfaction ratings.

• At least 3‑5+ years of experience in a lead plumbing installation role
• Proven experience operating a backhoe or other heavy equipment is highly preferred.
• Possession of a CDL license is a significant advantage for transporting equipment and materials.
• Strong understanding of residential plumbing systems and underground utility installation.
• Basic technology skills are required; must be comfortable using a smartphone and iPad for daily reporting.
• A background in customer service is preferred to effectively communicate with homeowners and build rapport.

• Experience with Service Titan software is a significant plus.

• Hourly rates range from $24.00 – $26.00 per hour, plus quarterly performance bonuses with OTE up to $72,000 per year
• 401(k) matching plan and PTO provided
• Health, dental, life, and vision insurance provided.
• Company Phone and iPad are provided
• Opportunities for professional development and advancement.

The base compensation for this position is expected to range between $24.00 - $26.00 per hour. This range is a good‑faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments.