Security Officer - Entry Screener - Dollywood Theme Park - Part Time Seasonal

Security Officer I - Entry Screener - Dollywood Theme Park - Part Time Seasonal

Join to apply for the Security Officer I - Entry Screener - Dollywood Theme Park - Part Time Seasonal role at The Dollywood Company

At Dollywood Parks & Resorts, we create memories worth repeating. We do this daily across all properties in the Great Smoky Mountains of East Tennessee. We seek candidates who embody our mission of creating memories worth repeating, bring authenticity, collaboration, creativity, genuine hospitality, and a spirit of fun to the guests.

• Be generally friendly and caring
• Greet all guests in a friendly and professional manner
• Control park access at host, guest, and service entrances
• Search bags by visual and/or mechanical device
• Operate electronic metal detection units and handheld wands
• Scan guests and handle situations with prohibited items professionally
• Provide professional guest services such as directions, answering questions, friendly conversation and representing the company positively
• Observe suspicious activity and report to armed officer, supervisor or law enforcement
• Work at multiple positions as needed during changes in attendance flow
• Work outdoors, standing for extended periods in all weather conditions
• Take possession of lost property and return to Lost & Found

• Prior law enforcement or security experience preferred
• Certified as an unarmed security officer by the State of Tennessee, licensed by the Department of Commerce & Insurance Private Protection Services under the Tennessee Code Annotated 62‑35 Act
• At least eighteen (18) years old
• Valid driver’s license and state‑required auto insurance
• First Aid and CPR certification upon completion of team safety training
• High school diploma or equivalent
• Pass a background check and drug screen
• No felony convictions or guilty pleas to violent or drug offenses; must hold honorable discharge or none from armed forces
• Fingerprints on file with the Tennessee Bureau of Investigation
• Physical examination by a licensed physician if requested
• Good moral character as determined by a thorough investigation

• Friendly, caring demeanor and pride in work
• Good interpersonal skills; smile and eye contact
• Live out servant qualities: patient, kind, humble, respectful, self‑less, forgiving, honest, committed
• Self‑motivated and disciplined with continuous improvement
• Professional appearance with good hygiene
• Team work mindset, cooperative
• Productive in fast‑paced environment
• Maintain confidentiality and judgment about privileged information
• Reliable attendance and flexible with overtime, evenings, weekends, holidays
• Prioritize and complete assignments timely
• Basic math skills
• Adaptable to frequent priority changes
  
  Provide secure environment for hosts and guests
• Comprehend and retain instructions
• Effective communication, problem solving, conflict management
• Responsive to guests’ needs within guidelines
• Drive company vehicle with valid license & insurance
• Meet physical demands, tolerate temperatures, work heights up to 60 ft.
• Pass pre‑hire and random drug screens as directed
• Sit and stand for long/short periods

• Lifting up to 50 lb occasionally to frequently per safety guidelines
• Intermittent to prolonged sitting, standing, walking up to 13 hr; may travel across property with uneven terrain
• Repetitive hand/arm movements during shift
• Exposed to varying weather conditions, including extreme heat and cold; work indoors and outdoors
• Cognitive: critical thinking, problem solving, attention to detail, effective communication

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever‑changing world.