Security Officer - Entry Screener - Dollywood Theme Park - Seasonal

Security Officer I - Entry Screener - Dollywood Theme Park - Full Time Seasonal

Join to apply for the Security Officer I - Entry Screener - Dollywood Theme Park - Full Time Seasonal role at The Dollywood Company.

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel.

We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

• Be generally friendly and caring
• Greet all Guests in a friendly and professional manner
• Control Park access at Host, Guests and Service entrances
• Search bags by visual and/or mechanical device
• Must be able to work adjacent to and properly operate electronic Metal Detection Unit and handheld wands
• Must be able to scan Guests and deal professionally with any Guest that may need additional screening or has prohibited items in their possession
• Must be able to provide professional Guest Services such as giving directions, answering questions, interacting with friendly conversation and representing the Company in a positive, family friendly manner
• Be observant of any potentially suspicious activity and report same to an armed Security officer, Supervisor or Law Enforcement officer
• Must be able to work at multiple positions and assignments as the Company needs changes with rapid increases or decreases in the attendance flow
• Must be able to work in an outside environment, standing for an extended time, in all type of weather conditions
• Take possession of lost property and returning same to Lost & Found

• Ability to cope with situations firmly, courteously, tactfully, and with respect for the rights of others
• Preference will be given to candidates with prior Law Enforcement or Security related experience
• Must be able to meet the qualifications to be certified as an unarmed Security Officer by the State of Tennessee, licensed by the Department of Commerce & Insurance Private Protection Services as prescribed by the Tennessee Code Annotated 62-35 Act of 1922 (See attachments TCA 62‑35‑116, TCA 62‑35‑117)
• Must be at least eighteen (18) years of age
• Must possess a valid driver’s license and have state required auto insurance
• Must successfully obtain First Aid and CPR certification upon completion of team safety training
• Must have a high school diploma or equivalent
• Must pass a background check and drug screen
• Must not have been convicted of or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor and other alcoholic beverages or controlled substances
• Must not have been released or discharged under any other than Honorable Discharge from any of the armed forces of the United States
• Must have fingerprints on file with the Tennessee Bureau of Investigation
• Must pass a physical examination by a licensed physician if requested by the Company
• Must have good moral character as determined by a thorough investigation conducted by the employing agency

• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
• Must display and live out Servant Qualities by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed
• Must be self‑motivated and disciplined
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co‑workers
• Must be productive in a…