Customer Service Associate

Apply for the Customer Service Associate I role at Dollar Tree Stores in Monteagle, Tennessee (60 E Main St, ).

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

• High school diploma or equivalent (preferred).
• Previous customer service experience in retail, hotel, restaurant, grocery or drug store (highly preferred).
• Ability to follow instructions and interpret operational documents (required).
• Ability to lift 30‑50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem‑solving and decision‑making skills.

• Medical, pharmacy, dental, and vision insurance.
• Employee Assistance Program.
• Retirement plans.
• Educational Assistance.
• And more.

Seniority level:
Entry level.

Employment type:

Full‑time.

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, , IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employment is at‑will.