Coach/Ops Mgr Trainee
Listed on 2026-01-30
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Retail
Retail & Store Manager, Retail Associate/ Customer Service, Customer Service Rep, Retail Support
Location: Oakland
Position Summary
Position Summary…
What you'll doLeads and develops teams effectively by teaching, training and actively listening to associates, touring stores and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, technologies, business initiatives, merchandising and company direction. Introduces and leads change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, and manages customer service initiatives including community programs, ensuring customer needs and issues are resolved and driving action plans for improvement.
Drives financial performance by reviewing P&L statements, budgeting, forecasting and controlling expenses, and ensuring merchandise presentation, inventory flow and operational processes support sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training and mentoring, setting clear expectations, recognizing associates, and promoting a sense of belonging. Coordinates and oversees job-related activities by building relationships with stakeholders, supporting plans, and measuring progress toward results.
Maintains compliance with company policies and ethics, supports Open Door policy, and applies these principles to business processes.
Respect the Individual:
Builds high-performing teams, embraces differences, and creates a belonging culture where associates feel seen and supported. Works collaboratively to attract and retain talent and empower others. Act with Integrity:
Maintains high ethical standards and accountability, modeling Walmart values and supporting a regenerative company mindset. Serve Our Customers and Members:
Delivers results with the customer in mind, applying EDLP/EDLC principles. Strive for Excellence:
Fosters curiosity, calculated risk-taking, resilience and continuous learning. Drives continuous improvements and adoption of new technologies and skills.
At Walmart, we offer competitive pay with performance-based bonuses and a comprehensive benefits package. Benefits include health (medical, vision, dental), retirement (401(k), stock purchase), paid time off, disability coverage, employee discounts, and additional programs (military leave, adoption and surrogacy support). Live Better U educational benefits are also available for eligible associates. Details on benefits and eligibility can be found mart.
Minimum Qualifications
2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a CBC and firearms training may be required. For facilities selling only ammunition, a state-issued Certificate of Eligibility may be required. Associates must complete all required trainings and assessments.
Preferred Qualifications
Bachelor of Science in Business Management and Leadership (Live Better U/Bellevue University) or related experience; 5+ direct reports experience including performance management, mentoring, hiring, and firing.
Primary Location
105 Chickasaw Ridge Dr, Oakland, TN , United States of America
Walmart and its subsidiaries are committed to a drug-free workplace. Walmart is an Equal Opportunity Employer by Choice with a focus on diversity, inclusion, and belonging.
Salary and Benefits
The hourly wage range is $31.25 - $38.46, with eligibility for performance bonuses. Additional compensation may include location-based pay and other differential allowances where applicable.
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. For information about benefits and eligibility, see One.
Walmart.
Note
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This job description includes general duties and responsibilities and may be amended at any time. This posting does not constitute a promise of employment or contract. This role is subject to applicable laws and regulations.
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