Assistant Store Manager

Assistant Store Manager – O’Reilly Auto Parts

Bilingual candidates encouraged to apply.

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels on the retail showroom, including team member execution of customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc.).
• Ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late afternoons, evenings, weekends, etc.).
• Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and ensuring members stay current on their individual training.
• Participate in the hiring process, completing recruiting tasks, scheduling and conducting interviews, evaluating candidates, and collaborating with management to select qualified team members.
• Ensure the telephone is answered according to company policy.
• Process buy online/ship to store, hub and store to store transfers, and distribution center add orders in a timely manner and contact customers upon shipment arrivals as needed.
• Use electronic outside purchase order ledger to handle special orders and outside purchases efficiently and according to procedure.
• Process retail customer returns and exchanges efficiently and friendly, issue refunds accurately using the correct payment methods, and route returned merchandise to the returns area correctly.
• Invoice all merchandise, including core charges and warranties, before product leaves the store.
• Communicate Zipline messages and delegate Image Maker and merchandising tasks as assigned.
• Ensure all team members comply with company policies: adhere to posted work schedules, approve deviations through management, and clock in/out correctly.
• Perform all store opening/closing duties, including day‑end procedures, verifying/securing money and deposits, preparing bank deposits, securing security lights and doors, arming/disarming alarms, and securing delivery vehicles.
• Assist the store manager in maintaining store building, parking lot, exterior signage/lighting, computer hardware, in‑store service/test equipment, and delivery vehicles.
• Perform all other duties as assigned.

• Sales Specialist Training
• Assistant Manager Certification
• RSS Certification

• Certified Parts Professional Certification
• ASE Certification
• Fluency in multiple languages (Spanish highly desired)

• Competitive wages & paid time off
• Stock purchase plan & 401(k) with employer contributions starting day one
• Medical, dental, and vision insurance with optional flexible spending account (FSA)
• Team member health and wellbeing programs
• Tuition educational assistance programs
• Opportunities for career growth

Clinton, TN – Salary range: $40,000.00–$70,000.00.

Mid‑Senior level

Full‑time

Sales and business development, retail industry

O’Reilly Auto Parts is an equal opportunity employer. The company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to  or call  option, and provide your requested accommodation and position details.