Sales Associate

Overview

Start the new year with a new career at Boot Factory Outlet in Pigeon Forge! Are you passionate about customer service and looking for a dynamic retail opportunity? Boot Factory Outlet is hiring Sales Associates to join our energetic team. With over 20,000 boots from top national brands like Justin, J.B. Dillon, Masterson, Harley Davidson, Sterling River, and more, we’re proud to be a leader in the western and work boot industry.

• Deliver exceptional customer service to create a welcoming and memorable shopping experience
• Help customers find the perfect pair of boots with expert product knowledge and friendly guidance
• Keep the sales floor clean, organized, and visually appealing
• Work collaboratively with teammates to meet sales goals and elevate customer satisfaction
• Stay up-to-date on product features, promotions, and store policies

• A people‑person with a genuine passion for helping others
• Strong communication skills and confidence engaging with customers face‑to‑face
• A team player who thrives in a fast‑paced retail setting
• Previous retail or sales experience is a plus—but not required
• Flexible availability, including weekends and holidays
• High school diploma or GED

• Competitive hourly wage
• Opportunity to earn $2–$3 more per hour through performance‑based bonuses
• Generous employee discount
• Free pair of boots upon hire

If you love boots, enjoy connecting with people, and want to be part of a fun and fast‑moving retail team, we’d love to meet you!

• Able to lift up to 50 pounds, bending, climbing, reaching, and standing/walking for the entire shift)
• Ability to read, count and write to accurately complete all documentation.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to operate and use all equipment necessary to run the store.