Sous Chef - Dollywood Theme Park - Year Round

Sous Chef - Dollywood Theme Park - Full Time Year Round

Job Category
:
Food

Requisition Number
: SOUSC
008443

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• Posted :
  January 21, 2026
• Full-Time
• Rate : $22 USD per hour

Showing 1 location

Dollywood
2700 Dollywood Parks Blvd
Pigeon Forge, TN 37863, USA

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel.

We are seeking a Sous Chef who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Sous Chef will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Sous Chef is responsible for leading, developing and supervising culinary Host. The Sous Chef will be responsible for all aspects of new food item development, food preparation and supplies according to standards set by Director of Food & Beverage. This responsibility is to be done in a manner consistent with the mission and values of the Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Acts as quality assurance inspector, ensure food is high quality
• Enforces preparation/food handling standards which ensure designated portion control
• Completes and monitors Safety Critical Checklists daily
• Complies with health department and food service department policies
• Knows, understands, and enforces the use of the “Start Fresh” program when necessary
• Ensures all products are presented to guest in a visually appealing and appetizing manner
• Supervises the following areas to ensure maximum control yielding high profitability in these areas:
• Inventory Control - responsible for always maintaining a proper level of inventory; ensure units are not stock-piling food/supplies, keep par sheets up to date with only current items listed, all units have proper specifications, amounts of food and paper supplies
• Rotation - products are rotated for maximum freshness using the FIFO (First in, First out) method
• Portion Control - all hosts know and understand the recipes and portions in preparing each unit’s menu, constantly inspecting and spot-weighing portion sizes
• Waste Control - waste is kept to a minimum by not overproducing, avoiding accidents, and properly storing and handling food
• Analysis - review cost of sales analysis of all food products sold
• Budget - achieves budgetary goals for food cost and labor expense
• Enforce/administer all Company and departmental policies regarding grooming, costuming, nametags, conduct, call-ins, etc.
• Conducts employee performance evaluations
• Organizes and develops a well-trained, efficient staff whereby, when promotions are available, qualified people are also available
• Analyzes usage of labor to ensure maximum productivity and efficiency and collaborate with the scheduling team to correlate labor hours and sales volume in proportion
• Monitors cash overages and shortage daily and in accordance with company guidelines, acting if necessary
• Responsible for completing credit card transactions in compliance with the Payment Card Industry Data Security standards
• Ensures the unit is organized and maintained in a sanitary manner; ensure proper cleaning schedules are followed
• Available/willing to work at different locations on the park

Management reserves the right to change and/or…