Telephone Triage Nurse

Join to apply for the Telephone Triage Nurse role at The US Oncology Network
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Knoxville, TN $95,000.00-$

We can’t do it without YOU! Do you want to apply your experience, skills and education in a way that makes a meaningful and lasting difference in the lives of our patients and their families? At Tennessee Cancer Specialists, our employees walk with patients and their families along the journey of fighting cancer. Whether you are working directly with patients in one of our clinics or in a support role, you are an integral part of our mission to deliver the highest quality, compassionate care.

Our 300+ employees make up the teams at our 17 different East Tennessee locations.

As a Triage Nurse (RN), you will provide appropriate medical advice over the phone to our patients according to treatment plans ordered by our oncology and hematology providers, escalating treatment as necessary.

Each typical day involves caring for patients with serious illnesses and being their trusted guide during a challenging time. You will: 

• Provide over‑the‑phone medical advice to patients and family members.
• Recognize when a patient's treatment should be escalated to a provider.
• Deliver excellent customer service, making patients feel comfortable.
• Serve as a resource for patients and clinical team members on treatment regimens.
• Navigate Electronic Medical Record (EMR) systems and adhere to HIPAA, OSHA, and other safety guidelines.
• Communicate respectfully and timely to keep all necessary team members informed.
• Demonstrate a go‑getter work ethic and support additional tasks as needed.

• A professional nursing degree (BSN preferred) and Tennessee State Nursing licensure.
• Current Basic Life Support (BLS) certification required upon hire.
• At least one year of prior oncology nursing experience.
• Manually dexterous with proper hand‑eye coordination; correctable vision and hearing within normal range.
• Ability to sit for extended periods; lifting limited to 40 pounds or less.
• Manual dexterity, full range of motion for assisting with patient lifting if needed.

Entry level

Full‑time

Health Care Provider