Assistant General Manager

Summary

Join our dynamic team as an Assistant General Manager, where you will play a vital role in supporting the daily operations of our restaurant. Your primary responsibilities will include enhancing sales, managing inventory and labor controls, ensuring high-quality products and services, and maintaining sanitation standards as directed by the Restaurant General Manager. This role is crucial in fostering teamwork and helping associates reach the restaurant's goals while nurturing your own leadership skills for future advancement to a General Manager position.

• Complex problem-solving abilities
• Sound judgment and decision-making skills
• Expertise in time and financial resource management
• Ability to lead with respect and integrity
• Detail-oriented and organized
• Strong interpersonal and communication skills (verbal and written)
• Cultivate a high-performance, accountable culture
• Motivation and empowerment of team members
• Strong change management skills
• Self-driven and adaptable
• Proficient in Microsoft Office Suite

• Assist the Restaurant General Manager in overseeing all associates and ensuring efficient operations.
• Maintain an energetic attitude to motivate staff and meet customer needs.
• Ensure food, beverage, and service quality meets or exceeds expectations.
• Participate in recruiting, interviewing, hiring, and conducting performance evaluations for team members.
• Support development and succession planning for associates.
• Implement disciplinary actions and manage terminations as needed.
• Complete all necessary paperwork, follow cash handling procedures, manage restaurant assets, and ensure compliance with laws and policies.
• Promote a safe working environment by enforcing safe practices among associates.
• Be willing to take on additional tasks as directed.

This role is designed as a stepping stone for associates wishing to pursue a future as a Restaurant General Manager. It provides the opportunity to build the essential skills needed for promotion. Please note that declining a promotion to General Manager three times may lead to reassessment of your position.

• Commit to a flexible schedule, working 50+ hours per week based on business needs.
• Lift, move, or carry up to 75 pounds.
• Engage in activities requiring bending, twisting, kneeling, and maintaining balance.
• Perform repetitive motions and maintain mobility with frequent standing and walking.

Occasional travel may be required for off-site meetings.

• High School Diploma or equivalent.
• At least six months of experience as a Shift Manager or one year in a leadership role within the restaurant, hospitality, or retail industry managing direct reports.

We at Yum! believe in recognizing the potential in everyone and fostering an inclusive atmosphere where all employees can thrive. As an equal opportunity employer, we celebrate diversity in all its forms and are committed to providing reasonable accommodations for those who need them during the application and hiring process.