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General Manager​/Chief Operating Officer; GM​/COO

Job in College Grove, Williamson County, Tennessee, 37046, USA
Listing for: The Farm and Forge Club
Full Time position
Listed on 2026-01-22
Job specializations:
  • Management
    General Management, Operations Manager, Program / Project Manager
Job Description & How to Apply Below
Position: General Manager / Chief Operating Officer (GM/COO)
Location: College Grove

About Farm & Forge Club

The Farm & Forge Club is a brand new sports complex located in College Grove, TN (south of Nashville). A 65,000 square foot building with six indoor tennis courts opened in November 2025 and two equally sized buildings are under construction and will open in mid-2026: one for Human Performance (including strength & conditioning, recovery and physical therapy), and another building with an additional six indoor tennis courts and space for schooling.

Farm & Forge will also include a full-size football field, 18 outdoor hard tennis courts and six outdoor clay tennis courts.

  • Youth academy: high-performance academy model for youth to focus on a sport (i.e. tennis, track, etc.) while attending school (on-site with teachers) and receive strength & conditioning training.
  • Youth activities: after school programs, summer camps, etc.
  • Adult memberships: including access to state-of-the-art facilities, coaching, and training
  • On-site events including tournaments, court and field rentals, and community activities.

Farm & Forge is on a mission to teach people how to do hard things well, together. We have a vision of setting a new standard for developing capable, grounded people through challenge, character and community. Please visit  to learn more.

About

The Role

The General Manager / Chief Operating Officer (GM/COO) is the senior operational leader of Farm & Forge Club, accountable for translating vision into execution across people, programs, facilities, and financial performance. This role owns day-to-day operations and long-range operational strategy, ensuring the club runs with excellence, discipline, and scalability.

This is a hands-on, outcomes-driven leadership role for a highly analytical operator with a consulting mindset, strong financial acumen, and the ability to lead complex, cross-functional teams. The ideal candidate brings deep business and operations expertise combined with a meaningful background in sports, athletics, or performance environments. The GM/COO partners closely with the Office of the President as a strategic thought partner, operator, and trusted executor.

What

You'll Do

Operational Ownership and Strategic Leadership

  • Own all operational decision-making and outcomes across the club, including tennis, Human Performance, education, facilities, and events.
  • Serve as a trusted strategic partner and sounding board to the President.
  • Help translate long-term vision into near-term operational priorities and execution plans.
  • Proactively surface risks, tradeoffs, and opportunities, presenting clear options with pros and cons.
  • Execute decisively once direction is set, acting as an enthusiastic supporter of key decisions.
  • Lead, coach, and develop Executive Directors across Tennis, Human Performance, Facilities, and Education; ensure seamless coordination across departments to deliver a unified club experience.
  • Build a high-performance, accountable culture with clear expectations, standards of performance, and feedback mechanisms.
  • Oversee workforce planning, staffing models, scheduling, and performance management.
  • Partner with the Office of the President on senior-level people decisions including compensation, development, performance, and disciplinary actions.

Facility Operations and Program Execution

  • Build systems and feedback loops that deliver an exceptional parent, athlete, and member experience at scale.
  • Be the ‘face’ of Farm and Forge, representing the club in the community and at events.
  • Oversee the nuts and bolts of facility management, including:
  • Scheduling and space optimization across courts, classrooms, fitness spaces, and fields
  • Tournament and event operations
  • Building operations, maintenance, safety protocols, and vendor management
  • Establish and continuously improve operational playbooks, SOPs, and escalation protocols to ensure consistency, safety, and professionalism.
  • Ensure all programs meet or exceed local, state, and federal compliance requirements.

Financial Ownership and Business Performance

  • Own operational financial performance in partnership with the Office of the President, including:
  • Budgeting, forecasting, and variance analysis
  • Department-level P&L visibility
  • Expense…
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