Custodial - Associate

301 N Holtzclaw Ave, Chattanooga, TN 37404, USA

Posted Saturday, February 28, 2026 at 5:00 AM | Expires Monday, March 30, 2026 at 3:59 AM

Custodial Associate

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.

Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.

Custodial Associate

Custodial Supervisor (if applicable) and/or Environmental Services Manager

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• The custodial/environmental services team member ensures the cleaning services for unique, exceptional, or specialized custodial services, and monitors the quality of cleaning services.
• Follows directions and establishes routines in the proper use of materials and supplies.
• Accountable for all phases of services performed in the custodial services department including providing a litter‑free appearance to offices and facilities.
• Adheres to steps of operation in cleanliness, sanitation and overall presentation of restrooms and facilities, through daily and consistent cleaning rounds.
• Supports daily upkeep and cleanliness through grounds maintenance.
• Vacuums, sweeps, mops, scrubs, polish and waxes floor coverings.
• Dusts, cleans and empties trash to offices and facilities.
• Cleans and stocks restrooms and is responsible for building sanitation.
• Accountable for all phases of services performed in the custodial department.
• Adheres to all company policies and procedures.
• Promotes a positive attitude among teammates.
• Perform other tasks as deemed necessary.
• Responsibly geared towards presenting a clean and welcoming experience for guests through upholding sanitation requirements.

• Strong interpersonal communication skills.
• Ability to operate all equipment necessary to perform the job.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast‑paced environment.
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative; with a sense of urgency to accomplish the goals at hand.
• Displays a strong interest in the custodial or environmental services field.
• Physical ability to work in squatting, kneeling and standing positions for extended periods and to move and handle boxes (35‑50lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
• Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
• Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
• Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

• None required.
• All education backgrounds eligible.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments).

• Eligible for overtime pay.
• On‑Demand Pay Program:
  Get access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment…