IT Operations Support Specialist

Location: Jonesborough

Description:

Additional Manager Notes:

Onsite Position:

Location:

Morristown, TN
1 Rockwell Dr, Morristown, TN 37813

Hours:

M-F, 8-5
Travel:
No travel
Interview: 30-Minute Zoom

*** Max Bill Rate XX33.20**
* This individual will have a site lead who will designate work to them via an Answers queue. Certifications are not required, but basic IT skills and a willingness to learn are necessary. IT experience will take precedence over education for this position.

Tasks:
-Manufacturing IT:
Networking, MDOS, Shop floor triage and IT
-Working with computers, handhelds, and tablets
-Wireless networking

Provides system operational support ensuring the effectiveness, efficiency, accuracy, and availability of systems for end users. Performs routine maintenance, facilitates customizations and changes to, and ensures system disaster recovery for systems. Facilitates new employee technology setup, including computer setup and delivery and system access. Resolves issues and performs authorized changes and upgrades to existing systems. Performs preventative maintenance on IT systems and networks;

monitors system performance and accuracy. Performs root-cause analysis to identify issues.
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Additional Details

• Manager's Requested Bill Rate : (No Value)
• Shore Options Available for this Position :
  Onshore Only
• Cummins Job Type :
  Exempt
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