Information Systems Technician

HIROTEC Manufacturing America, located in Fayetteville, Tennessee, is part of the HIROTEC Group, headquartered in Hiroshima, Japan. HIROTEC Group delivers body-in-white closures, exhaust systems, flexible closure tooling, and stamping dies to automotive customers around the world. With a US headquarters in Auburn Hills, MI, HIROTEC Group operates 32 facilities in eight countries. Currently, we are seeking a Information Systems Technician to become a part of the HIROTEC team.

• Provide technical support and assistance to employees with computer software and hardware needs; train users in the use of hardware and software programs; update the operating system as needed; load and update software applications as required; assist with telephone system and voicemail; process incoming service requests through a help desk system; troubleshoot software and hardware problems; and provide recommendations for improvements in computer systems or procedures.
• Other duties and projects may be assigned based on the operational objectives of the company.

• Associate's degree in Information Systems Technology or related degree or MCSA or higher certification; minimum of two (2) years experience with knowledge in various hardware and software packages; excellent written and oral communication skills with customer service support.
• CompTIA A+ or similar certification preferred, but not required.

• Full-time employment in a climate-controlled manufacturing environment with benefits, 401K with company match, paid holidays, and paid time off.

• Entry level

• Full-time

• Other

• IT Services and IT Consulting