IT Business Program Manager

Shift: 7AM CST - 4PM EST
Hybrid role - 3-4 days minimum in the office, Occasional Traveling areas:
Nashville, TN – Hopkinsville, KY – Richmond, VA
Pay range: $70.80- $70.80/hr.
Duration: 12 Months
This role requires 8-10 years' experience

• Collaborate with business stakeholders, to gather, analyze, and document business requirements for IT solutions in manufacturing operations.
• Create detailed Business Requirements Documents (BRDs), process flows, use cases, and test cases.
• Function as a liaison between business stakeholders and technical teams to ensure alignment.
• Lead small projects or work streams, managing scope, schedule, and cost.
• Facilitate meetings with internal teams, vendors, and third-party partners throughout the project lifecycle.
• Support system testing and validation (IQ/OQ/PQ) and ensure compliance with quality standards.
• Perform functionality and usability testing; provide training and documentation for end-users.
• Work in partnership with support teams to transition projects into operational maintenance and provide post-implementation support.
• Lead end-to-end process improvement initiatives by collaborating with cross-functional teams to identify gaps, define requirements, and implement optimized workflows aligned with business objectives.
• Develop and execute comprehensive test plans and UAT scenarios, ensuring system functionality meets business requirements; document results and manage defect resolution prior to go-live.
• Own project documentation and transition deliverables including system configuration details, support guides, and knowledge transfer to IT operations; facilitate end-user training and oversee successful system go-live in a manufacturing setting.

• Bachelor’s degree in information technology, Computer Science, or a related discipline.
• 5-8 years’ experience as an IT Business Analyst, Project Manager preferably in a manufacturing environment developing, supporting, or implementing IT solutions.
• Highly organized, detail-oriented, and a proactive problem solver.
• Excellent verbal and written communication, able to present complex information clearly.
• Experience with regulated environments and manufacturing systems is a plus.
• Proven ability to lead small projects and manage multiple priorities.
• Strong collaboration and influencing skills across diverse teams.

At Lance Soft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:

• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance??
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks

Lance Soft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias.

We provide Global Workforce Solutions with a human touch.