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Guest Experience Lead - Front Desk & Reservations
Job in
Gatlinburg, Sevier County, Tennessee, 37738, USA
Listed on 2026-03-05
Listing for:
TowneBank
Full Time
position Listed on 2026-03-05
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Customer Service Rep -
Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
A hospitality company in Gatlinburg seeks a Front Desk/Reservations Manager to oversee guest services and team operations. Responsibilities include training staff, managing reservations, and ensuring high customer satisfaction. Ideal candidates should have experience in hospitality, strong leadership skills, and be familiar with hospitality software like Track and Breezeway. The role is full-time, requires flexible hours, and commitment to a customer-focused environment, ensuring every guest's needs are met effectively.
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