Housekeeper, Hospitality ​/ Hotel ​/ Catering

Company Description

The Inn on the River, located in Pigeon Forge, TN, provides guests with a charming riverside hotel experience that combines resort-style amenities with affordable rates. Guests enjoy a daily full hot breakfast bar, exceptional customer service, and a home-like atmosphere in the heart of downtown Pigeon Forge, making it the ideal spot for a memorable vacation getaway.

This is a full-time on-site role for a Housekeeper at The Inn on the River in Pigeon Forge, TN. The Housekeeper will be responsible for maintaining the cleanliness and organization of guest rooms and common areas. The role ensures that the hotel meets high cleanliness standards, contributing to the comfort and satisfaction of all guests.

• Clean and maintain guest rooms, including making beds, cleaning bathrooms, dusting, and vacuuming.
• Report any maintenance issues or damaged equipment to the appropriate department.
• Ensure compliance with health and safety regulations.
• Be a team player who has no issue working on a team.
• Provide excellent service while maintaining a professional and respectful attitude towards guests and team members.
• Adhere to hotel policies and procedures, including handling of guest property.

• Proven experience in housekeeping or a similar role (preferred).
• Strong attention to detail and high standards of cleanliness.
• Ability to work efficiently both independently and as part of a team.
• Strong communication skills and a friendly, helpful attitude.
• Ability to lift and carry heavy items, such as linens or cleaning supplies.
• Availability to work flexible hours, including weekends and holidays.
• High school diploma or equivalent (preferred).
• Positive and proactive attitude with a commitment to excellence in guest service.