Loan Specialist

This Loan Specialist position serves as a Loan Production technical expert in the administration of the Department of Veterans Affairs (VA) Home Loan Program. The purpose of the position is to perform a wide variety of administrative and technical duties in support of Loan Production. The incumbent is responsible for developmental and routine assignments in the administration of the VA Home Loan program.

• Review submitted documentation including VA forms, resolving data discrepancies, to make eligibility determinations and issue Certificates of Eligibility (COE).
• Review the underwriting of loan applications submitted to VA for guaranty in order to ensure lender compliance with VA underwriting guidelines and regulations such as fees and charges.
• Answer incoming calls and personally handle inquiries, through personal or written contacts, to guide, counsel, and instruct program participants on aspects of the VA Home Loan program, while ensuring prompt and courteous service.
• Recommend approval or disapproval of restoration of entitlement, release of liability, and substitution of entitlement applications; and audit releases processed and approved by lenders, requesting additional documentation as necessary.
• Maintain records and controls in compliance with established procedures; prepare reports and quality control reviews; and perform all functions relative to the maintenance of lender files to include lender monitoring and underwriter approvals.
• Underwrite complex loan applications by analyzing the financial capacity of joint mortgagors, marginal loan applicants, Veterans who receive pensions, income based on operations of business firms, multi-family housing rentals, or unstable incomes.
• Collect, research, analyze, interpret, retrieve, and input data for/from a variety of computer systems including Microsoft Word, Excel, SharePoint, and Salesforce applications.
• Conduct training and outreach with individual lenders throughout assigned areas to survey operations; and meet with underwriters, processors, loan originators, and loan closers/shippers to ensure compliance with all VA Home Loan program directives.
• Complete post guaranty loan reviews and based on findings from the review, notify mortgage lenders of technical errors, any actions necessary for correction, and make recommendations of specific training needs.
• Provide preliminary recommendation for Funding Fee refunds by researching computer systems and the Funding Fee Payment System (FFPS).
• Maintain section registers, logs, feeder information, and other systems of records needed for quality control and reports. Establish and maintain a diary system to ensure all required actions are completed in a timely manner.
• Resolve problems, which occur with coding of loans into Loan Production computer systems while protecting data from unauthorized release, loss, alteration, or deletion.

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• A complete application package must be submitted: resume, transcripts, etc.
• Selected applicants will be required to complete an online onboarding process.
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• We may consider your performance and conduct; the needs and interests of the agency; and whether your continued employment would advance organizational goals of the agency or the Government and efficiency of the Federal service.
• Upon completion of your probationary or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.