Theme Park Revenue Team Intern- Admissions, Arcade, Foods

Be a part of a fun, action-packed team where you will meet people from all over the world while gaining theme park revenue operations experience and learning excellent skills. Interns will gain well-rounded operations knowledge of revenue services within a theme park & family entertainment center. Learning the basics of Admissions, Arcade Operation and Food Service while also focusing on taking care of our guests with excellence.

Interns will also have the opportunity to participate in leadership training.

• Assist guests in their purchases of park admission, merchandise, food and arcade experiences.
• Operate ticket, POS and cash registers systems.
• Provide excellent guest service and answer guest questions.
• Prepare a wide variety of food selections.
• Assist with arcade experience including the operation of virtual reality, redemption experience, being a game attendant or performing regular machine upkeep including loading tickets.
• Identify Guest Experience improvement opportunities and develop solutions and training tools.

• Fully embrace the Company Service Excellence Initiative by demonstrating “people first” actions for all internal and external customers and accepting responsibility and accountability for demonstrating empowered decisions and actions during daily work.
• Welcome and assist Guests to find solutions to their questions and challenges/opportunities.

• Safe preparation and service of food
• Maintain a clean and organized facility
• Follow safety guidelines and promote safety

• Promote a synergistic relationship with team members in all department and divisions.
• Welcome and serve guests with a smile and genuine enthusiasm

• Able to prioritize and flexible to work in the area where needed most to ensure the best guest experience
• Ensure that items purchased are recorded, maintain balanced cash drawers and practice consistent, professional cash handling skills.
• Stock Foods area, tickets or redemption games with tickets and complete daily inventory.
• Ensure professional development to enhance work knowledge, skills and abilities.
• Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations and requirements.
• Ensure completion of work responsibilities and special projects in accordance with the designated timeframe, as determined by the reporting leader.
• Adhere to Company ethical requirements, demonstrating the utmost integrity in all professional and personal matters.
• Provide reporting leader with feedback, ideas and suggestions on a timely basis.
• Duties as assigned by the supervisor as deemed necessary for park operations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand for long periods of time, use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, climb stairs, balance, bend over, stoop, kneel, crouch, crawl, pull, push, talk and hear. May lift loads up to 25 pounds.