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Operations Internship

Job in Pigeon Forge, Sevier County, Tennessee, 37868, USA
Listing for: Southernhospitalityinternshipprogram
Apprenticeship/Internship position
Listed on 2026-03-11
Job specializations:
  • Entertainment & Gaming
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 25000 - 35000 USD Yearly USD 25000.00 35000.00 YEAR
Job Description & How to Apply Below
Location: Pigeon Forge

About Us

NASCAR Speed Park is a top family entertainment destination offering thrilling go‑kart tracks, outdoor rides, mini‑bowling, and arcade attractions. We are seeking a hands‑on and detail‑oriented Operations Intern to join our team, focusing on the day‑to‑day operations of our go‑kart tracks and outdoor rides.

Job Description

As an Operations Intern at NASCAR Speed Park, you will gain valuable experience in the management and operation of our go‑kart tracks and outdoor attractions. You’ll work closely with our operations team to ensure the smooth and safe operation of our rides, providing a great experience for our guests.

Key Responsibilities
  • Daily Operations Support
    • Assist with the daily start up and operation of go‑kart tracks and outdoor rides, ensuring that all attractions are ready for guests.
    • Assist with end‑of‑day closing duties, including shutting down and securing go‑kart tracks and outdoor rides.
    • Ensure that all equipment is properly stored, areas are clean, and attractions are prepared for the next day’s operations.
    • Assist with assigning team members to appropriate tracks and rides based on operational needs.
    • Help create and manage break schedules to ensure smooth staffing.
    • Help create weekly team schedules.
  • Guest Experience Enhancement
    • Monitor guest interactions and ride experiences, ensuring safety protocols are followed and providing excellent customer service.
    • Assist in managing guest flow and wait times to enhance overall guest satisfaction.
    • Assist in training track attendants and ride operators in excellent customer service
  • Safety and Compliance
    • Assist in enforcing safety regulations and operational procedures to ensure a safe environment for both guests and staff.
    • Contribute to maintaining a culture of safety throughout the park.
  • Operational Efficiency
    • Analyze daily ride operations to identify areas for efficiency improvements, such as reducing wait times or optimizing deployment of team members.
    • Provide recommendations to improve operational processes and guest experience.
  • Team Collaboration
    • Work closely with track attendants, ride operators, maintenance staff, and management to ensure seamless operations.
    • Participate in team meetings and contribute ideas to improve ride operations and guest satisfaction.
  • Additional Responsibilities for Interns with Mechanical Knowledge (Not required, but a plus)
  • Equipment and Inventory Management
    • Assist in tracking and managing inventory for go‑karts and ride‑related equipment.
    • Help with organizing spare parts and supplies to ensure operations run smoothly.
  • Go‑Kart Maintenance and Repairs
    • Help with basic maintenance tasks, including safety checks on go‑karts, changing spark plugs and tires, and performing minor repairs as needed.
    • Work with the maintenance team to identify and address mechanical issues to minimize ride downtime.
  • Hands‑On Training
    • As part of your training, work as a track attendant and/or ride attendant to gain a thorough understanding of the park's operational processes and guest expectations.
    • Experience firsthand the challenges and requirements of running go‑kart tracks and outdoor rides, enhancing your ability to contribute to operational improvements.
    Why Join Us
    • Gain hands‑on experience in the operations of a large family entertainment park.
    • Work in a fun and dynamic environment where safety and guest experience are top priorities.
    • Collaborate with a dedicated team and contribute to creating memorable experiences for our guests.
    How to Apply

    If you’re excited about operations and eager to contribute to our team, we’d love to hear from you!

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    Position Requirements
    Less than 1 Year work experience
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