Front Office Assistant

Overview

901 Dental is looking for a full‑time Front Office Assistant to join our team! As one of the first points of contact for our patients, you’ll play a key role in creating a welcoming, positive experience, from the moment they walk in the door to the time they leave. We value teamwork and pride ourselves on maintaining a supportive, collaborative workplace.

If you’re customer‑service driven and meet the qualifications below, we’d love to hear from you, apply today!

We’re seeking someone with a strong work ethic, an upbeat, professional attitude, and the ability to work smoothly with both patients and coworkers. Our office uses Open Dental software, so success in this role requires either prior experience with Open Dental or a willingness and ability to learn it quickly.

• Dental terminology: Communicate effectively with staff, patients, and insurance providers
• Patient scheduling and confirmations: Manage appointments using Open Dental and FLEX
• Insurance verification: Verify coverage for PPO and discount plans
• Claims and pre‑authorizations: Submit claims and pre‑auths to insurance companies
• Denials and accounts receivable: Follow up on denied claims and support A/R processes

• Job Type: Full‑time
• Schedule: 40 hours/week, Monday‑Friday
• Work Location: In person

• Competitive compensation (based on experience)
• Medical, dental, vision, and life insurance
• Generous PTO and paid holidays
• Traditional and Roth 401(k) options

• Dental receptionist experience: 2 years (preferred, but not required)
• Bilingual:
  Spanish (preferred)
• Software:
  Open Dental (preferred)