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Cashier, Customer Service​/HelpDesk

Job in Pigeon Forge, Sevier County, Tennessee, 37868, USA
Listing for: Malibu Jack's
Full Time position
Listed on 2026-03-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: Pigeon Forge

Company Overview

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact.

Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country. From the first smile at the front door to the last high‑five of the day, we’re all about delivering experiences families, friends, and coworkers remember long after they leave.

As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you’re starting your very first job, looking for a flexible role, or building a long‑term career, there’s a spot for you here.

Safety, trust, and a service mindset guide everything we do. We treat our guests like friends and our team members like family, creating a welcoming, inclusive environment where everyone’s contribution matters. We believe in empathy, teamwork, and opening doors to new possibilities, on the floor, behind the scenes, and beyond.

If you’re service‑minded, motivated, and ready to be part of something fun and meaningful, we’d love to meet you. Join Five Star Parks & Attractions and help us deliver safe, clean, unforgettable fun to the communities we serve every single day

Job Summary

We are seeking a friendly, reliable, and guest‑oriented Cashier to join our team at Lazer Port Fun Center. In this role, you will provide outstanding service to our guests while assisting in purchasing tickets for various attractions, arcade play cards and food & drinks ensuring a smooth and enjoyable experience for all visitors. You will be responsible for interacting directly with guests, processing payments, and providing information about our attractions.

Key Responsibilities
  • Greet and assist guests with a friendly and positive attitude.
  • Provide clear and helpful information about attractions, hours of operation, special events, and promotions.
  • Handle cash, credit, and debit card payments securely.
  • Maintain a clean and organized area.
  • Answer guest questions and provide directions to various areas of the center.
  • Work with team members to ensure smooth operations, especially during peak hours or special events.
  • Contribute to creating a fun and welcoming atmosphere for families and guests of all ages.
Qualifications
  • Friendly, outgoing, and reliable with a passion for working with families and children.
  • Strong communication skills and the ability to engage with guests of all ages.
  • Basic math skills and the ability to handle cash, process transactions, and provide accurate change.
  • Ability to work in a fast‑paced environment and stay calm under pressure.
  • Comfortable using point‑of‑sale (POS) systems and digital ticketing platforms.
  • Ability to work both independently and as part of a team.
Requirements
  • Ability to stand for long periods.
  • Ability to lift up to 25 lbs.
  • Ability to bend, stoop, and reach during regular tasks.
  • FUN work environment!
  • Employee Discounts
  • Complimentary Attraction Passes for nearby attractions.

Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.

APPLY NOW!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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