Attractions Team Member - Dollywood Theme Park - Seasonal

Attractions Team Member A - Dollywood Theme Park - Full Time Seasonal

Be among the first 25 applicants. 6 days ago.

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see – it’s a difference you can feel.

We are seeking an Attractions Team Member A who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

• Operate ride controls/control panels in all weather conditions
• Communicate and enforce safety rules
• Steady guests while entering/exiting ride vehicles during evacuations
• Inspect harness and other safety equipment prior to use
• React calmly and quickly in stressful/emergency situations
• Physically assist guests throughout the ride/attraction as required
• Observe guest actions during ride operations to prevent safety hazards
• Ensure guests are not adjusting safety equipment and observe actions to prevent safety hazards while on ride/attraction
• Complete required safety paperwork daily
• Initiate friendly interactions with guests
• Clean ride/attraction daily as needed
• Work varying hours and at different areas when needed
• Complete ride/attraction safety ride‑around/walk throughs if/when required
• Learn and enforce all centralized measuring guidelines
• Follow all safety standards to include reporting any violation of standards

• Minimum of 14 years of age is required when/as:
  • Grouper/Greeter positions at the following rides:
    Thunderhead, Tennessee Tornado, Fire Chaser Express, Dragon flier
• Minimum of 16 years of age is required when/as:
  • Ride Operators at rides designated as Moderate Thrill Attractions (as defined by IAAPA standards)
  • Grouper/Greeter positions at the following rides:
    Thunderhead, Tennessee Tornado, Fire Chaser Express, Dragon flier
• Minimum of 18 years of age is required when/as:
  • Ride Operators at rides designated as High Thrill Attractions (as defined by IAAPA standards)
  • Any activity with use of a motor vehicle to include trams and shuttles
  • Drive vehicles operated exclusively on rails
  • Work on or ascend lift hills whether in training, normal operations, or evacuations
• Basic computer skills
• Must successfully complete a pre‑employment background check and drug screen
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Must be self‑motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co‑workers
• Must be productive in a fast‑paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Must be able to effectively communicate with fellow Guests and Hosts using approved communication methods
• Able to tolerate various temperatures while working indoors and outdoors
• Able to meet the physical demands of the job
• Able to have manual dexterity necessary to complete…