FEC & Gaming Technology Intern
Job in
Pigeon Forge, Sevier County, Tennessee, 37868, USA
Listing for:
Southernhospitalityinternshipprogram
Apprenticeship/Internship
position
Listed on 2026-03-11
Job specializations:
-
Business
Event Manager / Planner, Summer Seasonal
Salary/Wage Range or Industry Benchmark: 17 USD Hourly
USD
17.00
HOUR
Job Description & How to Apply Below
Location: Pigeon ForgeInternship Purpose
Real‑life experience and resume credentials:
Have fun and dive into the world of ‘Gaming and IT Technology’ as you train and expand your skills to repair, maintain, and operate SMR gaming systems, including a newly developed virtual reality game. Participate in a SHIP (Southern Hospitality Internship Program) semester and challenge yourself to be on top of the gaming systems field as you explore highly technical operations, interacting with guests of all ages and learning valuable people skills as an Intern in the resort and hospitality industry.
Who
We Are
Smoky Mountain Resorts is a family‑focused, collaborative and goal‑driven hospitality resort company. Our Great Smoky Mountains community is significant to us. As a third generation, family‑owned, and operated business, we embrace a strong commitment to SMR ‘Spirit of Hospitality’ and our Smoky Mountain community.
Benefits / Pay / Perks
Our interns receive a competitive wage starting at $17 per hour, paid on a weekly basis. But the benefits don’t stop there! We are located in one of the largest tourist industries in the United States, and there is always something exciting to do around the corner. That’s why our perk program provides our employees with free and reduced admission to some of the largest attractions in the area.
It’s the perfect place to work and explore!
Primary
Essential Duties & Responsibilities Recognize my role is important to impact guest excellence initiatives and repeat visits for future hotel stays.Be a professional, who is courteous and a friendly representative to SMR guests, vendors and other resort visitors.Operate and maintain SMR gaming systems within a cashless environment.When scheduled, attendant for Redemption Center assistance.Train on newly developed virtual reality game experiences and equipment.Work with the FEC Supervisor to operate new gaming systems.Troubleshoot respective technical software and hardware.Perform mechanical and electrical maintenance and related issues.Comply with Federal, State, County and Company hiring policies and procedures.Other duties as assigned, which may include:
Job Fairs, open interviews, special projects, and research projects.Team Members
Multitask alongside fellow team members.Interact with team members and guests in a positive and friendly manner, in all situations.No team member will pose a direct threat to the health/safety of self or others.Quality of Work Statement
Recognized as a contributor, who is eager to learn and demonstrates professionalism as a member of the team.Establish clear and positive communication with guests when tending to technical operations. Ensure proper communication and expedite problem‑solving solutions.Handle guest concerns and know when to refer information to management.Maintain strict confidentiality and excellent judgment regarding privileged information.Ensure my work areas are safe, organized and maintained.#J-18808-Ljbffr
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