Development Operations Associate

Location and Job Title

Development Operations Associate

Kaplen JCC on the Palisades

411

E. Clinton Ave.

Tenafly, NJ 07670

Job Title:

Development Operations Associate

Supervisor:
Chief Development Officer

Status:
Full-time, in-person

If you are interested in being part of a warm and welcoming professional team focused on ensuring a place of belonging and delivering excellent opportunities to its members and the community, come join our team. The Kaplen JCC on the Palisades (Kaplen JCC) is seeking a professional who enjoys bringing people together, building a community and creating a culture of philanthropy.

We are seeking a Development Operations Associate. This is a full-time position that provides overall administrative support to the Development Office of the Kaplen JCC on the Palisades. This position is responsible for the workflow and effectiveness of all development operations: gift processing and reporting, donor information, and record keeping for campaigns, appeals, and events. The Development Operations Manager plays a key role in ensuring the accuracy and integrity of donor systems and data.

The ideal candidate is an excellent project manager, thrives in a team‑oriented environment, and is committed to ensuring that agency‑wide fundraising is successful. Under the guidance of the Chief Development Officer, the candidate will contribute to the strategy and growth of a thriving institution that has served as an important part of the Bergen County Jewish community for nearly seventy‑five years.

• Manage day‑to‑day processing of gift and pledge data entry (Salesforce NPSP), transaction processing, acknowledgement letters, receipts, matching gifts, recurring giving, tribute and memorial gifts, and other outgoing material as appropriate.
• Maintain agency wide donor and prospect records, supporting cultivation and stewardship data entry.
• Generate reports, analyses, and presentations as requested to highlight fundraising progress.
• Work collaboratively with IT and Finance departments to resolve fundraising database and reconciliation issues.
• Track, monitor, and assist with the implementation of all recognition for donors and corporate sponsors throughout the agency.
• Review criteria, prepare lists, and track results for digital and/or print fundraising appeals.
• Coordinate, schedule, and facilitate development department related meetings as needed.
• Support the successful implementation of key fundraising and stewardship events as needed.
• Assist with individual and institutional prospect research.
• Support grants pursuit by collecting and organizing documentation as necessary.
• Prepare donor briefings and other materials for cultivation and stewardship activities.
• Oversee the production and distribution of calendar year donation reports.
• Assist with donation reconciliation with the Finance department.
• Other duties as required.

$55,000 – $65,000 – commensurate with experience

Full‑time:
Complimentary JCC family or Individual membership, employee discounts on all programs, services and events, generous paid time off, paid floating federal holidays, paid Jewish holidays, health and dental insurance, 403(b) employer contribution, FSA/HSA options, life insurance, long‑term disability.

Please send cover letter and resume to Shani Waismel‑Stein at [contact information missing].

• Minimum two years development operations or administrative support experience.
• Previous experience with Salesforce/NPSP preferred (other CRM database acceptable), and working knowledge of development data management best practice.
• High‑level knowledge of all Microsoft Office applications.
• Demonstrated organizational skills and high attention to detail.
• Excellent customer service skills and ability to communicate professionally with internal and external audiences.
• Flexibility to work evenings and weekends as necessary for agency events.
• A Bachelor’s degree or equivalent professional experience is required.

Kaplen JCC On The Palisades is a welcoming home away from home for all who pass through its front doors. Our…