Clinical Informatics Spec

Job Summary

The Clinical Informatics Specialist promotes the understanding, integration and application of healthcare information technology in support of clinician/provider objectives, the organization's vision and strategic goals and industry best practices. This position drives the optimal, efficient and effective use of clinical information systems and technology as it relates to patient care, patient safety, user satisfaction, clinical productivity and quality outcomes. Serves as a key constituent that bridges the gap between people, process, clinical knowledge and technology.

Utilizes knowledge of BSWH policies, procedures and processes to provide support/guidance/feedback for process improvements, user acceptance testing, education, and implementation/upgrade support. Understands one or more service line workflows and impacts to technology. Supports the operational advocate for a service line, POD participant and participates in user acceptance testing. Demonstrates understanding of one or more health care regulations and the impact on end user workflows and existing functionality through participation in journal clubs, debates or other health informatics supported educational workshops.

Assists with the investigation and statement of problems; able to solve more complex problems extending across single service lines/business units. Frequenly seeks advice from peers and direct supervisor and follows up with customers during and after the delivery of services to ensure their needs have been met. Demonstrates ability to organize project tasks against project milestones and deliverables with minimal supervision, managing time to meet all project milestones and deliverable dates, and escalates issues with task assignment and milestones appropriately.

Seeks out opportunities to lead low complexity enhancements or specific activities associated with a project. Collaborates with EPIC training team and CIL/CIM to develop leader/clinical communication, assists with discovery and design sessions, develops basic presentation and meeting facilitation skills, and displays a positive attitude in the face of ambiguity and change. Serves as a resource to end users for information systems and technology, completing rounding in assigned inpatient/outpatient areas.

Provides ongoing support for all upgrades, new releases and enhanced functionality, effectively communicating system changes, workflow process changes, downtime procedures, etc. to all clinicians/providers. Participates in CI council and assumes additional responsibilities to facilitate the achievement of team goals. Sets clear self‑development expectations, demonstrates initiative in professional self‑development, initiates collaboration with others and spontaneously assists others in the delivery of their work.

• Two or more years of experience in a clinical environment (required). Two or more years of experience working in an informatics role (preferred).
• Bachelor’s degree in a healthcare related field (preferred).
• Licensed clinician such as nurse, physical therapist, occupational therapist, pharmacy technician, dietitian, respiratory therapist, etc. (preferred).
• Excellent communication (verbal and written), interpersonal and organizational skills.
• Self‑directed with excellent organization, analytical and interpersonal skills.
• Sound understanding of clinical practice as it pertains to the integration of clinical information systems/technology and impact on end users.
• Ability to effectively utilize resources with fiscal responsibility in planning, implementation, and evaluation.
• Strong critical thinking and problem‑solving skills.
• Knowledge of clinical practice issues and compliance with current standards/competencies and regulatory bodies.
• Ability to manage multiple projects.

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar‑for‑dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note:

Benefits may vary based upon position type and/or level.

• Education – Bachelor’s or 4 years of work experience above the minimum qualification
• Experience – 2 Years of Experience