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Call Center Representative

Job in Temple, Bell County, Texas, 76508, USA
Listing for: ProKatchers LLC
Full Time position
Listed on 2026-01-27
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Job Title

Call Center Representative

Duration

03 - 06 Months Contract

Responsibilities
  • Answer incoming calls and electronic requests from patients, family members, and external parties in a professional and courteous manner.
  • Register new patients and schedule healthcare appointments while ensuring timely, accurate, and compliant data entry.
  • Verify insurance coverage or determine patient self-pay responsibilities and provide cost estimates.
  • Handle clerical and clinical messages from patients, family members, and healthcare professionals.
  • Identify urgent patient situations and coordinate immediate triage.
  • Remain composed with upset callers, escalating priority issues when needed.
Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Customer Service

Industry

Insurance

Location & Salary

Harker Heights, TX – $600.00-$1,350.00 (3 weeks ago)

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