File Clerk

Overview

The primary purpose of this position is to serve as a File Clerk for the CTVHCS. He/She is responsible for the daily task related to patient medical records. This position is located in the Health Information Management in the Central Texas Veterans Health Care System - Temple - Texas.

The primary purpose of this position is to serve as a File Clerk for the CTVHCS. He/She is responsible for the daily task related to patient medical records. This position is located in the Health Information Management in the Central Texas Veterans Health Care System - Temple - Texas.

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 01/27/2026. You may qualify based on your experience and/or education as described below:

Specialized

Experience:

You must have one year of general experience. This experience must be progressively responsible clerical - office - or other work that indicates your ability to acquire the particular knowledge and skills needed to perform the duties of the File Clerk position. Examples of general experience would typically include - but are not limited to: knowledge of multiple systems and current computer technology and exceptional skills in utilizing imaging and uploading applications;

knowledge of medical terminology and medical record file systems - procedures - record retention - and procedures relating to the transfer and other disposition of hard copy records; basic knowledge of regulations governing the release of information pertaining to patient confidentiality - and confidentiality of patient information; knowledge of filing sequence of both administrative and medical records is necessary to properly index and upload information;

skill as a qualified typist/keyboarder required to perform data entry responsibilities; operate personal computers and computer terminal equipment and troubleshoots minor problems; demonstrate courteous - compassionate - caring - and respectful behavior when interacting in response to internal and external customer questions in person and/or on the telephone.

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years above high school.

Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond high school. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://(Use the "Apply for this Job" box below)..

• Major duties include - but not limited to:
  Receives - reviews - indexes - and uploads medical documentation received from VA providers and Non-VA providers; incorporates the document into the correct veteran's record using the Computerized Patient Record System (CPRS).
• Utilizes the appropriate computer application (VistA - Fee Basis Claims System Doc Manager - and National VA contractor portal) to retrieve and index/upload medical documentation.
• Reviews medical documents from Non-VA facilities - CBOCs - and VA.
• Attaches the indexed/uploaded documents to a progress note viewable in CPRS - Ensures all necessary health/administration information is integrated into VistA through VistA Imaging software - utilizing PC/VistA application bridges.
• Ensures results for stat or emergent requests are indexed/uploaded within established time frames.
• Ensures appropriate disposition of hard copy documents once indexing/uploading of documents has been verified utilizing appropriate shred boxes or Records Management directives.
• Performs any related administrative duties not specifically described herein or any other duties as assigned related to Health Information Management Section or the mission of the service.
• Ensures actions and interactions are within the guidelines of the Center's Employee Code of Conduct policy.
• Work Schedule:
  
  Friday 0730 AM - 1600 PM. Virtual:
  This is not a virtual position.
• Position Description/PD#:
  File Clerk/PD04226A;
  Relocation/Recruitment
  
  Incentives:
  
  Not Authorized;
  Critical Skills Incentive (CSI):
  Not Approved;
  Permanent Change of Station (PCS):
  Not Authorized.