Warehouse Technician-Phoenix

Position Overview

The Warehouse Technician (WO) is responsible for supporting warehouse operations and any projects as assigned. The Warehouse Technician plays a crucial role in supporting warehouse operations and executing various projects as assigned. This position primarily focuses on the shipping and receiving of orders, quality control, inventory management, and other logistics‑related tasks. The Warehouse Technician will report directly to the Supervisor of Warehouse Operations or the Manager of Warehouse Operations.

• Inbound/Outbound Order Processing
  • Utilize advanced Warehouse Management Systems (WMS) to efficiently process receiving, shipping, and labeling of products.
  • Execute quality control processes using AI‑driven defect detection systems and random inspections.
  • Implement lean management principles to optimize inventory control and reduce waste.
  • Utilize real‑time inventory tracking systems and IoT devices for accurate stock management.
• Logistics and Transportation
  • Process shipments using automated systems for small parcel, LTL, and fleet deliveries.
  • Operate and interact with modern warehouse equipment, including automated guided vehicles (AGVs) and automated storage systems.
  • Maintain proficiency in operating traditional equipment such as forklifts, reach trucks, and powered pallet jacks.
  • Utilize route optimization software and real‑time tracking systems for efficient delivery management.
• Safety
  • Conduct comprehensive safety checks using digital inspection tools and IoT‑enabled equipment monitoring.
  • Participate in regular safety training programs, including updated OSHA certifications.
  • Follow ergonomic best practices and proper lifting techniques to prevent workplace injuries.
  • Maintain hazard communication (Haz Com) compliance and emergency response preparedness.
• Warehouse Housekeeping
  • Implement 5S principles (Sort, Set in order, Shine, Standardize, Sustain) for workspace organization.
  • Perform preventive maintenance using predictive analytics and IoT‑enabled monitoring systems.
  • Maintain cleanliness standards in accordance with modern warehouse practices.
  • Support sustainable and eco‑friendly warehouse practices.
• Customer Service
  • Focus on customer satisfaction by ensuring accurate order fulfillment.
  • Collaborate with team members to address customer inquiries and resolve issues promptly.
  • Adhere to company service standards and uphold a professional service mindset.

• High School diploma or GED.
• 1+ years of warehouse experience with exposure to modern warehouse technologies.
• Demonstrated proficiency in operating warehouse equipment and safety protocols.
• Physical ability to lift 50+ lbs and perform warehouse tasks following ergonomic guidelines.

• Experience with modern Warehouse Management Systems (WMS) and inventory control software.
• Proficiency in using RF scanners, barcode systems, and RFID technology.
• Basic understanding of automation and robotics in warehouse operations.
• Competency in Microsoft Office and warehouse‑specific software applications.

• Technical certification in warehouse operations or related field.
• Experience with automated warehouse systems and IoT devices.
• Certified Maintenance and Reliability Technician (CMRT) certification.
• Knowledge of lean management principles and continuous improvement methodologies.

• Strong problem‑solving abilities and analytical thinking.
• Excellent communication skills for cross‑functional collaboration.
• Adaptability to new technologies and processes.
• Commitment to safety and quality standards.
• Team‑oriented mindset with strong customer service focus.

• Deliver World Class Service – Hospitality, Ownership, Safety Conscious.
• Drive Results – Action Oriented, Tech Savvy.
• Value People – Communicates Effectively.

Warehouse Work is performed in a modern warehouse environment and occasionally at event venues. The warehouse environment may include exposure to outdoor temperatures, dust, dirt, and other environmental factors. Team members must adhere to appearance guidelines as defined by the company, both in the warehouse and when representing the organization at venues or…