Financial Counselor

Overview

Aurora Behavioral Health System is currently seeking a skilled and motivated Financial Counselor to join our team at our 100-bed, free-standing psychiatric inpatient hospital and outpatient program in Tempe, Arizona. This full-time, on-site position offers the opportunity to contribute meaningfully to patient care while working in a dynamic, supportive environment.

• Verify insurance benefits and communicate coverage details to patients
• Collect deductibles and copayments at the time of service
• Process credit card payments and maintain accurate transaction records
• Conduct account research and respond to patient inquiries
• Establish financial arrangements according to hospital policy
• Maintain professional communication with patients, physicians, and internal staff
• Deliver exceptional customer service and demonstrate strong written and verbal communication skills
• Utilize Microsoft Excel and Word with proficiency

• Experience in behavioral health settings
• Familiarity with HEA and AZ AHCCCS systems

• High school diploma or GED
• Minimum of one year of experience in collections
• Must be at least 21 years old
• Must qualify for an Arizona Fingerprint Clearance Card

This is not an entry-level position. Only candidates with relevant experience will be considered.

• Full-time, 8-hour shifts
• Bonus opportunities available

• 401(k) retirement plan
• Health, dental, and vision insurance
• Life insurance
• Paid time off
• Employee assistance and discount programs
• Flexible spending account

• In-person at our Tempe, AZ facility
• Must be able to pass a drug screen and physical
• Must be eligible for a fingerprint clearance card

Suppose you're passionate about helping others and have the financial expertise to support our mission. In that case, we encourage you to apply and become part of a team that's making a difference every day.