Lead Appliance Repair Technician

Overview

Lead Appliance Repair Technician – Mr Appliance, Tempe, AZ, United States

Sign-on bonus available. If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You’ll enjoy working with our team. No nights or weekends. Ongoing training provided.

• Diagnose and repair home appliances by troubleshooting, providing cost estimates, communicating with the customer, and collecting payments.
• Lead a team of Appliance Repair Technicians to properly diagnose and repair appliances.
• Serve as a resource and technical support for the team.
• Effectively communicate with the office.

• Exceptional Customer Service
  :
  Deliver a great customer experience with empathy; accurately diagnose and solve problems to restore an efficient household.
• Getting from Diagnosis to Solution
  :
  Help the customer understand what needs to be done to resolve issues quickly.
• Quality of Work
  :
  Critical thinking and problem-solving to ensure the job is fixed right the first time.
• Efficiency
  :
  Manage time effectively to meet customer needs for the day.
• Punctuality and Reliability
  :
  Be available and show up on time to deliver a great experience.
• Pride in the Details
  :
  Keep work vehicle clean and organized; attention to detail in completing information and reports.
• Thirst for Knowledge
  :
  Regular training and willingness to research new equipment to expand skills.
• Desire to Share Knowledge and Skill
  :
  Enjoy teaching other technicians the listed skills.

• High school diploma or equivalent
• Valid driver’s license and clean driving record
• Previous experience of five years or more in appliance repair is a plus

• The pay range for this position is $25 to $40 per hour and is commission based and will depend on your experience in appliance repair. You also will have the opportunity to earn bonuses.
• Pay Range: $25 to $40 per hour
• Pay
  
  Schedule:
  
  Get paid weekly every Friday
• Flex
  
  Schedule:
  
  5 day or 4 day workweek available
• No nights or weekends:
  We value work-life balance
• Bonus &
  
  Incentives:
  
  Generous bonuses and incentive pay
• Company-Provided Perks:
  Company vehicle and iPad
• Benefits:
  Health and 401K benefits offered after 90 days of employment
• PTO: 8 days per year for the first year, increasing with seniority
• Holiday:
  Paid holiday days off
• Paid Training:
  Training and career development through The Mr. Appliance Academy
• Fun Team Environment: A culture you can enjoy being part of

If you enjoy taking care of the customer, are awesome at troubleshooting, love working with your hands, and enjoy sharing knowledge with other technicians, a career liance as Lead Appliance Repair Technician could be your future!

Apply today!