Service Technician

Application Instructions

Please complete all sections of the application thoroughly and accurately. Providing complete information helps us better understand your qualifications and ensures timely consideration of your application.

Position Description

A Service Technician is responsible for troubleshooting, repairing, maintaining, and installing HVAC and related equipment as assigned. Assume day-to-day coordination of specific agreements or projects assigned to assure commitments are met in a timely and cost-effective

manner.

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• Achieve and maintain a high level of workmanship and quality for all customers.

• Communicate effectively with all internal and external customers.

• Work Safely and follow all Tweet/Garot and Customer safety guidelines.

• Complete all time entries, work orders, purchase orders, etc., accurately and completely and submit daily on the completion of a job. Completion of data entry should be done on the job site and the time charged to the job.

• Maintain a high level of technical knowledge and industry concepts - to maintain this level of expertise, search out and read relevant materials, attend continuing education classes and training opportunities.

• Knowledgeable of how to safely handle tools and equipment when working with electrical and on HVAC and plumbing systems.

• Maintain assigned service vehicle in clean and good working condition and observe all routine maintenance required by Tweet/Garot.

• Be educated and aware of additional services or products that would assist and support customers with overall operations and efficiency.

• Contribute to the development of a positive team environment to interact, listen and collaborate with team members and other departments.

Position Requirements

Minimum Knowledge, Experience & Skills Requirements:

• High School Diploma or equivalent required.

• Experienced working on Air conditioning, Refrigeration, Steam, Hot Water, Electrical, Boilers, Controls, Chillers, Heat Pumps, and System Circulating Pumps etc.

• Strong customer relation skills, with proven experience in resolving customer concerns

• Organized and demonstrate flexibility with scheduling.

• Experience working as a member of a team.

• Basic computer skills (Email, PDF, Microsoft Office, etc.).

• Good written and oral communication skills.

• Be available to work nights or weekends on a rotating basis to service emergency needs of our customers.

• Travel may be required.

• Valid driver's license with a good driving record.

Pre-Employment Screening required after employment offer:

• Criminal Background, Motor Vehicle Records, and Substance Abuse.

Equal Opportunity Employer

T/G is an Equal Opportunity Employer