Maintenance Technician

Base Pay Range

$25.00/hr - $30.00/hr

The Maintenance Technician Level 1 is responsible for performing routine property inspections, preventative maintenance, and repairs on building systems and equipment — including basic plumbing and HVAC systems — to ensure optimal functionality and safety. This role includes responding to emergency repairs, diagnosing issues, sourcing replacement parts, and maintaining accurate documentation using Facility Manager software.

Tenant Service & Support

• Respond promptly and professionally to tenant service requests.
• Maintain a high standard of customer service and communication.
• Conduct walk-throughs with property management to assess site conditions and identify repair needs.
• Coordinate with tenants, vendors, and management regarding maintenance timelines and status.

Preventative Maintenance

• Inspect and maintain waste and recycling enclosures.
• Inspect and maintain roofs and gutters (including cleaning and inspections).
• Inspect and maintain storm drains, curbs, potholes, driveways, and walkways.
• Inspect and maintain exterior signage (property, tenant, leasing).
• Inspect and maintain exterior lighting (timer schedules, photocells, fixture repairs).
• Perform graffiti removal and painting (curbs, bollards, buildings).
• Replace security camera batteries.
• Perform light cleaning (windows, doors, storefronts, and vacant spaces).

Repair & Troubleshooting

• Replace or repair ceiling tiles.
• Replace or repair plumbing components (toilet fill valves, flappers, wax rings, flush handles, faucets, sump pumps, drains).
• Replace or repair lighting (fluorescent bulb replacement).
• Replace or repair electrical components (standard/GFCI outlets, light switches).
• Replace or repair door hardware, locks, and access control systems.
• Replace mailbox locks and duplicate keys.
• Perform basic carpentry and drywall patching.
• Assist with painting and general building upkeep.

HVAC & Mechanical Systems

• Monitor, adjust, and maintain building HVAC systems.
• Perform routine HVAC maintenance (filter changes, coil cleaning).
• Report major malfunctions and assist specialized HVAC contractors when needed.

Emergency Response

• Respond to after-hours emergencies such as roof leaks.
• Respond to sewer backups or plumbing failures (e.g., water heater leaks).
• Respond to fire alarms and power outages.
• Respond to vandalism or break-ins.

• Customer Service:
  Friendly, professional, and responsive in communication with tenants and staff.
• Technical Knowledge:
  Proficiency in plumbing, basic electrical systems, HVAC, and general building maintenance.
• Safety Compliance:
  Knowledge of OSHA regulations and safe work practices.
• Tool Proficiency:
  Experience using hand tools, power tools, and maintenance equipment safely and effectively.
• Problem-Solving:
  Ability to diagnose and resolve complex maintenance issues efficiently.
• Physical Capability:
  Able to lift, climb, and work in confined spaces or at heights.
• Attention to Detail:
  Accurate record-keeping and following of procedures.
• Time Management:
  Able to prioritize tasks, handle multiple work orders, and complete repairs on time.
• Computer
  
  Skills:
  
  Comfortable using systems such as Facility Manager (work order management), Asana (project tracking), and Kronos (timekeeping).