Appliance Repair Technician

Overview

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Do you get excited when figuring out how things work? Do you love the challenge of troubleshooting something that’s broken? Would you like to have a part in improving the home life of families in your community?

If so, we are looking for you! Mr. Appliance is looking for Appliance Repair Technicians. Apply today!

If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You’ll enjoy working with our team. Oh, and did we mention… no nights or weekends!

We’ll also give you the ongoing training that you’ll need.

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

• Exceptional Customer Service:
  In this role, you are the face of the company. You need to deliver a great customer experience, showing empathy toward the customer, accurately diagnose and solve their problem so they can get back to running an efficient household.
• Getting from Diagnosis to Solution:
  You aren’t just there to explain what’s wrong – you also need to help the customer understand what needs to be done so that you can resolve their issues quickly.
• Quality of Work:
  This role requires critical thinking skills and the ability to problem solve to ensure customers are satisfied and the job is fixed correctly, the first time.
• Efficiency:
  You’ll need to be efficient with your time and the speed at which you can complete repairs.
• Punctuality and Reliability:
  Show up on time to deliver a great experience.
• Pride in the Details:
  Keep your work vehicle clean and organized and pay attention to detail in completing customer information and reports.
• Ongoing Training:
  Regular training is needed to keep up with new appliances and features; you should be proactive in researching new equipment and expanding your knowledge.

• High school diploma or equivalent
• Valid driver’s license and clean driving record
• Three to five years of appliance repair experience is a plus

• Pay range: $20 to $40 per hour depending on experience
• Sign-on bonus: $1500 for the right candidate with full line and sealed system experience
• Pay
  
  Schedule:
  
  Weekly paid every Friday
• Flex
  
  Schedule:
  
  5-day or 4-day workweek available
• No nights or weekends:
  Strong work-life balance
• Bonus &
  
  Incentives:
  
  Generous bonuses and incentive pay
• Company-Provided Perks:
  Company vehicle and iPad
• Benefits:
  Health and 401K benefits after 90 days
• PTO: 8 days per year for the first year, increasing with tenure
• Holiday:
  Paid holidays
• Paid Training:
  Mr. Appliance Academy supports growth from Apprentice to Master Technician
• Fun Team Environment:
  Team culture that values passion for the work

If you enjoy taking care of the customer, are awesome at troubleshooting, and love working with your hands and technology, a career liance as an Appliance Repair Technician could be your future! Apply today!