Sales Support Rotational Program - Phoenix, AZ

Overview

At United Healthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Join us to start Caring. Connecting. Growing together.

Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel. United Health Group offers a portfolio of products through two distinct platforms:
United Health Care (health benefits) and Optum (health services). At United Healthcare Medicare & Retirement, we serve the fastest growing segment of our nation s population - 50 and older. We are dedicated to improving health and quality of life for our 9 million customers and provide opportunities to grow and develop as we strengthen the health care system.

• Participate in a sales support rotational program that accelerates your career with a company that helps you learn new skills and grow
• Collaborate with experienced professionals, mentors, and sales/sales support leaders
• Build relationships within a close-knit community of peers in the sales support and sales rotational program to expand your network
• Practical, experience-based program with projects in critical areas of the business
• Program commitment is 26 months

• Participate in a 26-month Rotational Program with a structured curriculum and on-the-job sessions exposing you to broad skills, tools, and functional departments within the Sales & Distribution Organization.
• Complete two six-month rotations outside the Producer Help Desk, in areas including Marketing, Product, Sales Operations, Workforce Management, and Business Development.
• Complete two six-month Sales Support Rotations (Producer Help Desk work) via inbound telephonic interactions.
• Complete the two-month training program (June and July of year
  1).
• Sales Support Representatives address sales support, product, content, and technical needs through a variety of activities:
• Build Agent sales success and loyalty through timely and effective interaction resolution, including telephonic sales interaction support, resource navigation, managing escalations, and engaging resources to drive sales transaction completion
• Provide interaction resolution updates using effective oral and written communication
• Interact with Sales Agents via channels such as inbound calls, inbound chats, inbound emails, or outbound calls as needed
• Other duties and projects as assigned by business management

• Gain industry knowledge
• Enhance communication and presentation skills
• Review reporting practices and utilize analytical skills
• Learn and understand different work styles
• Formalize individual development plans
• Learn and live the corporate culture and values
• Access a comprehensive repository of online self-development tools and resources
• This is a full-time position with a start date of Monday, June 8, 2026
• Relocation assistance is not offered for this position
• Visa sponsorship is not available now or in the future for this position

Participants will be rewarded and recognized for performance in an environment that provides direction on success and opportunities to develop for other roles of interest.

• Currently in final year of obtaining a Bachelor's degree (or obtained degree no more than 24 months prior to the start date). Degree must be obtained prior to start of employment
• Must be eligible to work in the U.S. without company sponsorship now or in the future

• Work or volunteer experience in sales, customer service, health care, or health insurance
• Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)

Pay is based on factors including local labor markets, education, work experience, and other eligibility requirements. In addition to salary, benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution. The hourly pay range for this role is $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage…