Administrative​/Marketing Assistant

Overview

Provide sales support to walk-in and phone customers. Answer customer inquiries, schedule meetings and sales appointments, and follow up with customers about their order status. Oversee service and installation schedules, jobs, and resources for Field Supervisor. Create and process orders in a timely manner, process requests for rush orders and change orders, and review pending orders and customer requests to ensure customer satisfaction.

Manage customer accounts, follow up with customers for administrative purposes, and provide troubleshooting assistance for orders, account statuses, and other problems. Work effectively with other team members. Build and maintain relationships with new and repeat customers. Maintain records of all sales leads and/or customers. Educate customers on how products and services can benefit them. Maintain self-education on brands and products we sell.

• Provide sales support to walk in and phone customers.
• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Oversee service and installation schedules, jobs, and resources for Field Supervisor
• Create and process orders in a timely manner, process requests for rush orders, change orders and review pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Work effectively with other team members.
• Build and maintain relationships with new and repeat customers
• Maintain records of all sales leads and/or customers
• Educate customers on how products and services can benefit them
• Maintain self-education on brands and products we sell

• Communication proficiency
• Customer/client focus
• Results driven
• Self-starter
• Strong interpersonal skills
• Detail oriented
• Networking skills

• Strong attention to detail.
• Problem solver.
• Proficiency in the use of Microsoft Office and Excel.
• Effective communication skills, both written and oral.

• Monday to Friday 9am-6pm

• High school or equivalent (Preferred)

• Will Train