Fulfilment Operations Co-worker

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

* $28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).

* 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more

* Rosters published 4 weeks in advance.

* 15% Co-worker discount

* Subsidised meals and complimentary drinks in our Co-worker restaurant

* Free uniforms provided

* Free Co-worker parking

* Bonus programme (where eligible)

* Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)

* Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

* 24/7 access to our Employee Assistance Program for health and wellbeing support

Additional Information:

* These roles are Permanent Part-time, 40hrs/fortnight

* The internal job title for this role is Fulfilment Operations Co-worker

* The Hiring Manager for this role is Hayden Archer - Fulfilment Manager

* Applications close Tuesday 28 January 2026

* As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts between the hours of 6am and 9pm. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

About this work area

As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to:

* Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs.

* Handing out Click & Collect orders, organising delivery and solving any order issues customers may have such as Delivery fails.

* Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers.

* Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues.

* Using different types of forklifts and machines to complete fulfilment operations tasks.

* Storing, retrieving, replenishment and internal transportation of stock within the warehouse.

* Supporting the wider fulfilment operations team with tasks where required such as click and collect handouts.

As a Fulfilment Operations Co-worker you are or you have:

* A Passion for optimising fulfilment operations, with an eye to detail.

* A 'Togetherness' mindset where you'll work closely with your team and other departments to secure the best possible outcome for the customers.

* Ability to collaborate, yet also be able to work independently.

* An energetic approach as you will be on your feet all day.

* Strong customer focus, ensuring we keep the customer in mind no matter what we do.

* Ability to prioritise tasks in a fast-paced environment.

* A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.

We need people like you

At IKEA, work is so much more than a job. Come join us!