Retail Sales Associate

Full‑Time Retail Sales Associate

Pay: $15.25 to $18.00 per hour. Commission up to 8% on transactions, averaging additional $2.88 per hour.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Best working hours: most stores open 9AM – 6PM; many stores closed on Sundays.
• Earned Wage Access program available on 2nd day of employment.
• Unlimited commission above base rate.
• Vacation: 1 week after 6 months, 2 weeks after 1 year, 3 weeks after 2 years, and 4 weeks after 5 years (adjusted per state/local law).
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary through year 5, 24 hours after 5 years (adjusted per state/local law).
• Employee discounts from 1st day of employment.
• Tuition reimbursement up to $2,000 per year with First Cash Education.
• Access to over 10,000 discounts from 1,000+ companies via First Cash Perks.
• Auto‑enrollment in First Cash 401k after 6 months.
• First Cash Pet Insurance program.

Entry‑level, full‑time sales associates in pawn store locations nationwide. Partners with store staff to ensure customer service on lending and retail sides. Engages customers, processes sales, loans, and other transactions, and resolves inquiries.

• Greets and interacts with all customers to develop rapport.
• Performs non‑management open/close procedures.
• Makes sales floor clean, stocked, and displays merchandise.
• Performs sales and loan transactions in accordance with policies and regulatory requirements.
• Handles all cash and negotiable items in accordance with policies and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates legal aspects of pawn and buy transactions.
• Communicates with coworkers and managers, displaying respect.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes assigned training.
• Other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to stand, stoop, walk, climb, push, pull, and lift for extended periods.
• Ability to work with firearms and become firearms certified.
• May be asked to assist a customer on building exterior or retrieve products stored in exterior storage.
• Minimum age 18.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Basic math calculations proficient.
• Cash handling experience preferred.
• Flexible location work as business needs dictate.
• Flexibly work a retail schedule including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply!

Pawnbrokers have potential to earn 2‑8% commission based on gross profit of personal performance. Details provided during interview.

Note:

This description is not an all‑inclusive list of duties and responsibilities. Management may assign/reassign duties at any time.

All employees must agree to a binding arbitration agreement.

Pay rates will not be below applicable local minimum wage requirements.

Earned Wage Access is a Net Spend service; signup required; restrictions and fees apply.

First Cash 401K available to employees 21 years or older.

Maximum base pay rate derived from previous experience and skill sets applicable to the specific position.

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First Cash provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law. First Cash will provide reasonable accommodations for qualified individuals with disabilities.