Assistant Community Manager; Emerson Mill Ave

Overview

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio grows, so do our Community Teams. Mark-Taylor is hiring Assistant Community Managers in the Greater Phoenix Area.

As an Assistant Community Manager, you will work at one of our communities and represent Mark-Taylor through delivering exceptional customer service for residents and potential future residents while assisting with the day-to-day operations of the community and maintaining accurate reporting.

• Manage various community-specific accounting activity, such as daily bank deposits, record collection activity, daily input of rental payments, weekly reports, and monthly financials, ensuring apartment homes are ready for move-in.
• Ensure all proper legal documents are processed and properly served to the resident(s).
• Assist in lease transactions by preparing leases, gathering applicant history, credit approvals, proofreading all lease paperwork, processing move-ins and move-outs and cancellations, preparing resident lease renewal letters and renewal paperwork.
• Respond promptly to concerns, questions, and requests while taking appropriate action to enhance resident satisfaction and retention.
• Knowledgably respond to inquiries about the community, repairs, rent, and policies.
• Contribute to community cleanliness and curb appeal on an ongoing basis.
• Assist in planning and participating in resident functions as directed by the Community Manager.
• Assist with all leasing responsibilities as needed.

• Minimum of 1 year experience working in Luxury Property Management or Luxury Hospitality as a Leasing Consultant, Leasing Manager, Assistant Community Manager, Night Auditor, or similar titles.
• Intermediate to advanced understanding of general accounting, bookkeeping, and reporting.
• Demonstrated coaching and development ability.
• Associate's Degree preferred or equivalent professional experience.
• Financial acumen with high proficiency in Microsoft Office Suite including Excel.
• Excellent communication skills and professional presence.
• Experience using Resman, Yardi, or similar is especially desirable.
• A basic understanding of written and verbal English.

• Opportunities for career growth
• Employee referral program
• Paid time off, paid sick time, paid holidays, paid volunteer time
• Medical, dental, vision benefits, including paid parental leave
• 401k with company match
• Employee appreciation events
• MT Wellness program
• Access to Mark-Taylor Residential amenities (including resort-style pools and fitness)

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All employees undergo pre-employment screening which includes drug testing.

The starting hourly pay rate for Assistant Community Manager is $25.00. This position is eligible for monthly bonuses and a wardrobe allowance. The Assistant Community Manager position will require weekend availability.