Registered Nurse Coordinator; RN - Transfer Center

Position Summary

The Transfer Center RN Clinical Coordinator coordinates a patient-centered admission process for patients transferring into the Abrazo Community Health Network/Carondelet System ensuring placement in an appropriate level of care bed and financial screening per EMTALA regulations. The RN Clinical Coordinator employs critical thinking skills to expedite admissions into ACHN/Carondelet while demonstrating ACHN/Carondelet’s Mission, Vision, Values and Service Standards in all interactions with referring facilities, physicians, employees and guests.

• Facilitates patient centric critical and emergent transfers into multiple hospitals comprising the Abrazo Community Health Network (ACHN) and Carondelet System utilizing service line specific transfer protocols.
• Systematically employs critical thinking triage skills to assist sending facilities to transfer their patients to a higher level of care focusing on EMTALA guidelines.
• Collaborates with multiple members of the sending and receiving healthcare teams to ensure a timely admission into the right bed in the right level of care with the correctly identified admission status.
• Escalates situations falling outside of transfer protocol parameters and presents succinct SBAR to physicians and/or AOC.
• Accurately documents all transfer and admission data.
• Coordinates air or ground transportation according to patient acuity level and availability.
• Maintains competence in all telephone, computer, image sharing, telemedicine, and other systems utilized in the transfer center.
• Facilitates patient outbound calls while vetting appropriateness.
• Other related job tasks or responsibilities as assigned.

• Minimum Requirements
  • Education: Graduation from accredited nursing program
  • EMTALA Training: through Tenet Health stream within 30 days of hire
• Experience:
  • Minimum of 5 years continuous clinical experience in a critical/acute care setting with adult neuro/trauma/cardiovascular/critical care or emergency room nursing preferred
  • Ability to manage initial assessment data and prioritize patient care with appropriate decision making
• Lcensure/
  
  Certifications:
  
  
  • Registered Nurse with current state licensure
  • Current BLS certification required
• Special
  
  Skills:
  
  
  • Organizational and leadership skills
  • Ability to decipher specific messages with background noise
  • Effective communication skills – phone etiquette, written and verbal – with all levels of staff, physicians, patients and families
  • Experienced at multi-tasking
  • Ability to present self in positive and professional manner, exhibiting confidence, tact, and enthusiasm
  • Must be sensitive to diverse cultural and bilingual issues
  • Adept at interpreting and analyzing qualitative and quantitative data
  • Ability to quickly triage, critically think in high pressure situations and prioritize