Front Door Waste Technician - South Mountain - Phoenix, AZ

Front Door Waste Technician - Cortland South Mountain - Phoenix, AZ

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A t Cortland, we operate with a forward‑thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best‑in‑class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high‑performance environment.

Role Overview

As a Front Door Waste Technician, you manage the Cortland Front Door Program of a multimillion dollar, multifamily apartment home.

• Clean area around accidental waste spills, ensuring adherence to all applicable safety standards and policies.
• Adhere to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner.
• Follow all required safety policies and procedures.
• Report and take pictures during work shift via a smart phone application; log start and end time of valet service with a mobile app.
• Interact with customers, management, and others on a daily basis to ensure all customer routes receive service in a timely and professional manner.

• Monitor for evidence of unacceptable waste at all times.
• Unload the truck or trailer into onsite waste containers and safely operate the packing mechanism to activate onsite trash compactors when applicable.
• Clean waste from around the compactor or dumpster area and safely clear obstructing debris from the compactor as needed.
• Walk distances and climb flights of stairs for periods of time to deliver valet trash services.
• Climb in and out of the cab of the vehicle or walk alongside to load refuse, waste, and recycling; lift and carry trash and recycling bags and other items weighing up to 50 pounds to the truck or trailer for transportation.

• Collect waste bags from apartment home communities.
• Place waste bags into leak‑proof hampers or trash cart.
• Transfer waste from hamper/cart into designated vehicle provided by the property.
• Dispose of all waste bags into the compactor onsite.
• Remove waste from dog pods, common areas, poolside, and mail kiosks; replace trash bags.
• Check surrounding doorstep areas, sidewalks, and parking lots for loose trash and collect it.

• Your community looks perfect. Common areas are spotless, the grounds are beautiful, and curb appeal is worthy of a magazine cover.
• Residents are eager to spend more and more time in their common areas and are proud to call your community home.
• Residents are so used to your friendly greetings every day, they treat you like part of the family.

• High school diploma or equivalent preferred.
• Strong year of experience in waste industry or service‑focused environment.
• Knowledgeable of pertinent laws including EPA and OSHA regulations.
• Proficiency in English; bilingual is a plus.
• Ability to interact with residents, workers, and staff professionally and enthusiastically.
• Ability to read, interpret, and apply written instructions for repair and maintenance of equipment.
• Capability to operate a motor vehicle and drive locally to properties as needed.
• Capacity to work outdoors and willingness to work/drive in changing weather conditions.
• Ability to climb stairs, walk distances, and be exposed to unfriendly odors.
• Ability to lift up to 50 pounds.
• Ability to work day, weekend, and evening hours as required.
• Current, valid Class E driver’s license.
• Ownership of a smartphone (Android 2.2 or iPhone iOS 4.3OS or newer) with a data plan and a valid email address to send and receive documentation.

Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident‑centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines…