Technical Trainer

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States.

IES is an Equal Employment Opportunity

Employer:

Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply

The primary responsibility of the Technical Trainer is to train employees in all IES training, standards, certifications, and industry best practices.

• Develop and train required technical skills for IES employees within a specific program, branch or department
• Conduct training needs assessment by collecting information pertaining to work procedures, workflow, and reports, understanding job-specific functions and tasks
• Evaluates training by assessing effectiveness of training to specific job applications
• Maintains quality service by establishing and developing program specific standards
• Implement training processes and best practices that add value and improve business performance
• Ensure all personnel have required access and understand what their role requires within the systems that IES functions in
• Provide instruction and eLearning guides for and new technologies and processes are developed
• Development of comprehensive training materials for both classroom and eLearning experiences
• As needed, provide one-on-one training sessions to employees with questions and/or issues
• Provide and maintain professional training in a classroom and field environment as well as provide coaching to groups or individuals
• Provide refresher training as necessary
• Ensure precise processes are being communicated in a timely manner
• Gather feedback from teams to improve training and processes
• Other duties as assigned

Salary: USD $85,000.00/Yr. – USD $95,000.00/Yr.

• Operate as a team member of management
• Strong verbal and written communication skills
• Strong organizational skills and attention to detail
• Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude
• Must be able to work a non-standard work schedule as required to provide job, team or individual specific training
• For demonstration purposes, must be able to climb ladders, use hand and power tools, and lift 50 pounds
• Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s)
• Must promote the Company culture and mission to all employees, vendors, clients and business partners
• Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)
• Must be able to travel within the United States as needed

• High School diploma or equivalent
• Must have a minimum of three (3) years of training experience or related role
• Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration
• Must be proficient with IESOS, SharePoint, Microsoft Office (Word, Excel, PowerPoint and MS Project)
• Must have working knowledge of arithmetic, algebra, geometry, and their applications
• Must have working knowledge of industry standards, best practices, codes, and their application
• Must be able to demonstrate installation techniques, best practices, and proper use of tools/equipment
• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements
• Must have industry installation certification (BICSI Technician, CTS-I, etc.)
• Prefer BICSI Trainer certification or AV/Security training capability
• Working knowledge of instructional design…