Business Analyst, Intermodal, Intermodal

Position: Business Analyst, Amazon Intermodal, Amazon Intermodal
Job Summary
:
Amazon is seeking a Business Analyst for their AZIM (Amazon Intermodal) team, focused on driving data-driven decision-making across the rail freight network. The role involves building analytics capabilities to enhance pricing strategy, operational efficiency, and customer experience.

Responsibilities
:

• Design and implement cost modeling frameworks and financial analytics systems to support strategic pricing and network optimization decisions

• Develop automated reporting pipelines tracking key business metrics including revenue performance, operational efficiency, and customer service levels

• Build profitability analysis tools that balance multiple business objectives across internal operations and external customer segments

• Create executive dashboards providing visibility into business performance against strategic targets

• Develop monitoring and alerting systems for operational performance metrics across the transportation network

• Build root cause analysis frameworks to identify improvement opportunities and measure automation impact

• Design efficiency tracking mechanisms for key operational processes and workflows

• Create predictive analytics capabilities to enable proactive intervention and continuous improvement

• Develop customer-facing analytics supporting service level tracking and performance transparency

• Build segmentation and prioritization frameworks to support business growth initiatives

• Create operational efficiency metrics supporting scalability across customer segments

• Design analytics supporting customer retention and satisfaction measurement

Qualifications
:
Required
:

• 1+ years of complex Excel VBA macros writing experience

• Bachelor's degree or equivalent

• Experience defining requirements and using data and metrics to draw business insights

• Experience with SQL or ETL

• Currently has, or is in the process of obtaining, a Bachelor's degree in supply chain management, operations, engineering, analytics or related field

Preferred
:

• Experience working with Tableau

• Experience using very large datasets

Company
:
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded in 1994, the company is headquartered in Seattle, USA, with a team of 10001+ employees. The company is currently Late Stage.