Repair Technician II

Overview

About The Company
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.

$1500 Signing Bonus

An Albertsons IT Repair Technician II is a vital role in any organization that relies on technology. You will be following scripts to configure PCs and hardware, package the equipment and prepare for deployment. The position will be based in Tempe, AZ.

You get to work with cutting-edge technology and solve challenging problems every day. You also have the opportunity to help people and our business achieve their goals and improve their productivity. You can learn new skills and grow professionally in a dynamic and fast-paced environment. You can also enjoy a variety of benefits, competitive pay, company provided vehicle, on the job training, and career advancement.

Being an IT repair technician is rewarding, fun, and exciting!

• Routine, repetitive tasks such as cleaning, testing, and repairing failed equipment; including desktops, printers, point-of-sale equipment, scanning devices, and weighing systems.
• Process warranty using various RMA processes.
• Test documentation that will be sent to the field.
• Use of work tracking database.
• Work with peers and diverse knowledge teams to accomplish common goals.
• Frequently work with operating systems, production applications, LANs, software, hardware, and retail systems.
• Test and certify field maintenance documentation in support of field-level repairs.
• Develop close vendor relationships to maximize and simplify repair, support, and refresh opportunities.
• Configure hardware for delivery to stores.
• Provide assistance and support for field staff.
• Valid driver’s license required.
• Validate accuracy of shipments.

• High School Graduate, Associates Degree Preferred
• 1-2 years of prior relevant experience – Retail experience a plus.
• Significant experience with operating systems, Microsoft Office, device drivers, diagnostic utilities, and Internet browsers.
• Must be an effective communicator.
• Experience in troubleshooting and repair of desktop computers, basic networks, servers, scanners, and output devices a plus.
• Proven ability to perform as a positive team player.
• Strong mechanical and solution-driven inclination.
• Able to read and correctly follow procedural documentation (configuration, testing).
• Basic ability to complete data entry via various internal databases.
• Experience managing multiple tasks and completing them in a timely manner.
• Able to work independently and prioritize daily activities.
• Must be able to lift up to 50 pounds with assistance as needed; some physical maneuvering during equipment handling, installation or repair.
• Industry-standard A+ and/or Network+ certifications a plus.
• Two-year technical or collegiate-level degree in Information Technology preferred.
• Working knowledge of databases, including data entry, retrieval, and data utilization.
• Experience managing multiple tasks and driving them to completion with a high degree of success.

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a company wide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

Equal Opportunity Employer
Albertsons is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider qualified applicants for employment with arrest and conviction records.

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