People Manager, IT​/Tech

Position: People Experience Manager
## People Experience Manager
** People Experience Manager
***
* About the Role:

** As part of Gen’s People & Culture organization, the People Experience Manager operates in an agile, product-minded HR model, partnering across squads, sprints, and centers of excellence to design and deliver exceptional employee experiences across the end-to-end lifecycle. This role is responsible for owning, evolving, and continuously improving a defined portfolio of employee experiences (e.g., onboarding, development, performance, culture, self-service, or talent).

Acting as a product owner, the People Experience Manager translates employee and business needs into scalable, data-driven, and AI-enabled solutions that are simple, intuitive, and globally consistent. Grounded in Gen’s values and AI-first strategy, this role blends experience design, product management, and cross-functional delivery to improve how work gets done, how employees grow, and how People & Culture creates impact at scale.
*
* Core Responsibilities:

**** Role Specific Responsibilities:
** Own end-to-end experience design and delivery for assigned People Experience product areas. Translate strategy into clear requirements, backlogs, and iterative delivery plans. Experience Design & Continuous Improvement Leverage analytics and dashboards to track performance, outcomes, and experience quality. Ensure People Experience solutions integrate seamlessly across PX product lines and the broader HR ecosystem.

Define success metrics and KPIs aligned to experience quality, efficiency, engagement, and business outcomes. Act as a steward of employee trust, experience quality, and operational excellence.
** Qualifications
* * 5–8+ years of experience in employee experience, HR product management, program management, or related fields. Proven experience owning and improving end-to-end HR or people-related experiences. Strong product mindset with experience building roadmaps, managing backlogs, and delivering iterative solutions. High data literacy with the ability to translate insights into action. Strong cross-functional collaboration and communication skills. Experience working in global, matrixed organizations.

Experience in a technology, consumer software, or high-growth enterprise environment. Familiarity with agile methodologies, service design, or design thinking.

Experience with HR systems, digital platforms, automation, or AI-enabled tools.
** A Successful People Experience Manager at Gen:
** Continuously iterates to improve how employees experience work at Gen.
*
* Location:

** Tempe, Arizona (Onsite 3 days per week)
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, Life Lock, Money Lion and more. Our combined heritage is rooted in providing financial empowerment and cyber safety for the first digital generations. We bring award-winning products and services in cybersecurity, online privacy, identity protection and financial wellness to nearly 500 million users in more than 150 countries.

We're always looking for smart, fearless and dedicated people. Together, we have a collective passion and vision to power Digital Freedom by protecting consumers and helping them grow, manage and secure their digital and financial lives.

When you’re part of Gen, you have access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits and compensation packages.

Inclusion is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer.

Employment decisions are based on merit, experience and business needs.

If this sounds like you—Gen has a dynamic, supportive culture with core values that celebrate inclusion, promote teamwork and encourage every team member to contribute and grow—join us!

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