Housekeeping - Laundry Attendant

Overview

AC Hotel by Marriott Phoenix Tempe/Downtown, 100 East Rio Salado Parkway, Tempe, Arizona, United States of America

Job Description posted November 11, 2025 at 7:00 AM.

AC Hotel Phoenix Tempe/Downtown by Marriott is a 159-room lifestyle select-service hotel located in Hayden Ferry Lakeside Business Park near Tempe Town Lake, close to Phoenix Sky Harbor International Airport, downtown Tempe, Arizona State University and Sun Devil Stadium. We invite you to become part of a team that values proactive guest service and a memorable experience for every stay.

Are you ready to take your career to the next level? Apply today!

• Washes all soiled linens, towels, napkins, or other assigned items and ensures they are ironed, folded, and stocked according to department procedures and standards to exceed guest satisfaction.
• Maintains cleanliness of the laundry room and reports damage or mechanical deficiencies.
• Exceeds guest expectations through attentive service.
• Removes and sorts dirty linens and towels from laundry carts.
• Washes and dries all linens, towels, rags, etc., as directed by management.
• Learns, understands, and follows the proper operation of washing machines, dryers, other equipment, and the use of chemicals. Cleans dryer filters daily and maintains all equipment as trained.
• Immediately reports any repairs or maintenance needs for laundry equipment, guest rooms, public areas, or back-of-house areas.
• Resolves guest complaints within the scope of authority; otherwise refers the matter to management.
• Notifies supervisor and/or Security of unusual events, missing items, or alleged theft.
• Notifies management of problems resulting from guest complaints, intoxication, or disruptive behavior.
• Reports to work as scheduled (on time and on a regular basis).

Other Responsibilities/Supportive Functions:

• Performs duties of Room Attendant when needed.
• Delivers linens to linen closets, restaurants, or designated areas.
• Stocks, restocks, and stores the housekeeping cart according to prescribed procedures and safety regulations.
• Returns items found in guest rooms, hallways, or back of the house to the Housekeeping department and logs necessary information (date, location, item description, finder).
• Notifies management of unsafe conditions, needed maintenance of rooms or equipment, and any accidents.

• Prior hotel or laundry experience is desirable.
• Bi-lingual is not required, but is desirable.

• Team member regularly stands and walks for sustained periods; works at a quick pace.
• Frequent grasping, reaching, stooping, and crouching; includes lifting up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly.
• Visual acuity required to ensure accuracy, neatness, and thoroughness of work.
• Environment includes indoor/outdoor conditions, high noise levels from cleaning equipment, and exposure to cleaning chemicals.
• Possible exposure to fumes, odors, dust, infectious diseases, and blood borne pathogens.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.