Transfer Coordinator

Corp Office
AAM Corporate Office
1600 W. Broadway, Suite 200
Tempe, AZ 85282, USA

Primarily responsible for conducting the transfer of ownership of homeowners by managing the incoming deeds, escrow checks, and invoice/payment coupons.

• Provides direct support to buying homeowners after close of escrow.
• Partners with the Department Manager to ensure properties in need of transference are completed within deadlines.
• Manages Builder to Owner and Resale files.
• Transfers ownership within accounting database by utilizing recorded deed.
• Sets up accounts for new owners.
• Generates new homeowner invoices/payment coupons.
• Processes ledger adjustments on trustee’s deeds, quit claim deeds, agreement for sales, etc.
• Ensures all necessary information is present through internet and title company research.
• Maintains strict adherence to community and company deadlines.
• Provides customer service to homeowners and title companies.
• Notifies community managers and legal department of trustee’s deeds, fines and high account balances.
• Processes check requests to reimburse AAM for transfer fees and homeowners for over payments.
• Assists Department Manager by updating procedures for the position when needed.
• Performs other related duties as directed.

• Excellent customer service skills.
• Ability to multitask, and prepare and process large amounts of incoming deeds, escrow checks and invoice/payment coupons while being detail oriented.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to proficiently utilize computer programs such as Microsoft Office Suite and learn new database systems, internet and e‑mail systems.
• Ability to interact and work positively and effectively with staff at all levels.
• Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

• Utilizing a computer in an office setting.

• Required: High School or better. 2 years of experience in an administrative support role with heavy data entry experience in a fast paced environment.
• Preferred: 2 years in Mortgage, Real Estate or Title industry. General knowledge of the HOA industry and the home ownership transfer process, HOA billing, residential real estate escrow closings and billing account reconciliation.

• Team Player – works well as a member of a group.
• Detail Oriented – capable of carrying out a given task with all details necessary to get the task done well.
• Motivated to Make an Impact – inspired to perform well by the ability to contribute to the success of a project or organization.
• Goal Completion – inspired to perform well by the completion of tasks.
• Self‑Starter – inspired to perform without outside help.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.