Team Lead - Investor Reporting; On-Site

Team Lead - Investor Reporting (On-Site)

Newrez LLC is seeking a Team Lead to oversee daily and monthly activities for the Fannie Mae, Freddie Mac, Ginnie Mae, or Private Investor portfolios, including reporting, remittances, and reconciliation resolution.

The Team Lead Investor Reporting is responsible for the setup, reporting, and remitting on new investors and reviewing existing files to ensure quality of externally sent files. The individual will work directly with the investor reporting analysts to train the staff in processes and changes to existing processes. Candidates must have strong communication skills and the ability to research and complete timely resolution to exceptions, including collaboration with internal business partners.

• Confirm monthly reports are produced and delivered accurately and timely, including loan level invoice and remit files, meeting contractual SLA for each investor with a high rate of accuracy. Resolve coding issues with reports by working with management to make necessary changes and update policies and procedures.
• Work with staff to resolve external issues and correct or update data or formatting issues in the monthly reporting to ensure client satisfaction.
• Confirm reports and wire requests are sent timely as they relate to monthly reporting and remittances.
• Confirm staff are accurately working with internal clients such as investor accounting and finance on all account reconciliation items including P&I, service fee, corporate advance, P&I advance, and operating account reconciliations by reviewing outstanding bank reconciliations monthly.
• Review reports before they are submitted externally, checking formatting issues, month‑over‑month consistency, contract billing agreement, full balance roll forward, and large transaction investigation.
• Coordinate with department management to address issues identified so that reoccurring process issues can be remedied.
• Perform additional projects and duties as assigned by manager.
• Develop and enhance operational procedures. Assist with internal and external audits.
• Use Microsoft Excel heavily for data analysis and reporting.
• Handle ad hoc reporting or research as directed by management. Perform related duties as assigned by management.

• Bachelor's Degree in Accounting or Finance preferred.
• 6+ years of Investor Reporting experience required.

• Advanced MS Excel experience required, including pivot tables, VLOOKUPs, and other complex formulas.
• Proficient in MS Word and PowerPoint.
• SQL or other database reporting experience preferred.
• Servicing Director knowledge a plus.
• Strong problem solving and analytical skills.
• Proven ability to build strong relationships with stakeholders; learn quickly, be flexible and think strategically.
• Strong communication skills to interact with Senior Management and other business units.
• Working understanding of operational risks and related controls.
• Strong organizational and time management skills are necessary.
• Ability to manage multiple tasks and shift priorities as appropriate to meet reporting deadlines and maintain reporting accuracy.
• Self‑motivated with strong attention to detail and excellent organization skills.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies or states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smartphones that meet company security standards and have the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) retirement plan with employer match
• Paid maternity leave / parental bonding leave
• Pet insurance
• Adoption assistance
• Tuition reimbursement
• Employee loan program
• The Newrez Employee Emergency and Disaster Fund to support our team members

• Our Corporate Social Responsibility program empowers…