Senior Manager, Software Engineering

Overview

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

Shutterfly is seeking a Senior Engineering Manager to lead two engineering teams in the web development organization. The role involves managing a full stack application team that uses AI inference to generate product recommendations to build cutting edge user experiences. You will drive AI adoption across the company and be an AI change leader who introduces efficiencies through the introduction of AI workflows and tools.

You will manage a team building data pipelines that connect the data warehouse and sources of streaming data with marketing and customer engagement platforms. You will lead the effort to improve resiliency and build in idempotency into these very large data flows. You will ensure that the marketing and analytics teams have the right data at the right time and act as an effective communicator with non-technical stakeholders.

This role demands a hands-on leader with a deep, demonstrable understanding of systems engineering principles and distributed systems architecture. In this role, you will help identify and address architectural efficiencies, rectify areas of resource overuse, drive build versus buy decisions, and help lay the foundation for the next generation of systems. Your skills need to span the gamut from being comfortable reading and writing code to helping the business with higher level decision making and communicating with stakeholders across the company.

• Lead and manage a diverse engineering team comprising Data Engineers, Backend/Services Engineers, and Frontend Application Engineers.
• Act as a hands-on technical leader in design reviews and incident response, proposing and implementing design improvements for critical components.
• Manage project goals and delivery timelines, including personnel in potential offshore locations.
• Drive technical strategy and execution across application development (web/API) and high-volume data processing pipelines including leveraging AI models for inference.
• Champion systems engineering and reliability best practices, ensuring the team builds scalable, fault-tolerant distributed systems.
• Motivate, coach, and develop engineers, providing continuous feedback and guidance to enhance their technical expertise and career growth.
• Interface with business teams to understand their needs and build the pipelines that support their outreach and campaign efforts.
• Work closely with Product Management to translate business requirements into technical roadmaps, ensuring alignment with overall technology strategy and revenue goals.
• Drive AI adoption in the company through the introduction of AI-based tools and workflows.
• Inculcate a value system of customer centricity, operational rigor and ownership.

• 10+ years of progressive software development experience.
• 5 years in an engineering leadership role with direct people management experience.
• Proven experience managing teams that encompass Full Stack (Backend/Frontend) Application Development.
• Deep, hands-on knowledge of Systems Engineering and designing highly scalable Distributed Systems.
• Expertise in service architecture, API development, and data-intensive applications.
• Solid background in data structures, algorithms, and object-oriented programming/design.
• Exceptional communication and interpersonal skills—a prerequisite for managing diverse technical groups and complex stakeholder relationships.
• Experience leading software development teams through multiple releases of large-scale projects.
• B.S. in Computer Science or equivalent technical degree.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity,…