Instructional Design Manager - Wealth Management

Overview

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

As an innovative and strategic leader in Learning & Development, you will drive the transformation of instructional design practices to create impactful, future-ready learning solutions supporting the Wealth Management/ICG teams. By leading a team of innovative instructional designers, you will cultivate a culture of creativity, experimentation, and continuous improvement, delivering training solutions that are modern, engaging, and aligned with business objectives.

You will work closely with stakeholders to translate assessed learning needs into dynamic, learner-centered experiences. You will advocate for the adoption of emerging technologies, novel instructional methods, and data-driven design approaches to enhance learning effectiveness and scalability.

Success in this role demands strong leadership, collaboration, and a forward-thinking mindset. You will be responsible for elevating instructional design capabilities, modernizing learning approaches, and driving innovation to keep pace with the evolving world of work.

• Lead an effective Instructional Design Team to design learning solutions for business processes that meet the learning requirements of multiple audiences.
• Directly and through subordinates, identify, design and assess training tools, resources, programs and policies that support the business needs and strategic plan while being responsive to business line training needs.
• Regularly interface with line management to identify training needs and ensure the effective implementation, communication, administration and assessment of training programs.
• Plan, organize, and develop training curricula, materials, and programs to meet specific training needs.
• Analyze learning needs and partner with subject matter experts to provide input for course content.
• Work with management to ensure course materials are current and relevant to training needs.
• Track and analyze training programs by examining learner satisfaction levels, proficiency testing, and job performance.
• Provide instruction and guidance to Instructional Designers.
• May include the design of computer-based training programs.

• Bachelor's degree, or equivalent work experience
• 12 or more years of relevant experience
• Five or more years of management experience

• Advanced knowledge of the design, delivery, administration and evaluation of training and development programs
• Superior knowledge of instructional design principles and adult learning theory
• Strong consultative, project management, analytical, planning and organizational skills
• Effective interpersonal, verbal and written communication skills
• Advanced degree and Instructional Design or Learning and Development experience preferred
• FINRA 7, 66, and 24 preferred

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave…